CES Manager

Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response.

POSITION SUMMARY: Under general direction, the Clinical Education Services Manager oversees Clinical and Education Services activities for the Operation, represents AMR to local communities, medical and training institutions, state department of health services, and other related agencies. Responsible for creation, implementation, and tracking of education programs and continuous quality improvement.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Coordinate and lead the CES function for the operation, ensuring consistent clinical education practices across the system.

* Serve as a clinical resource for field and leadership personnel and oversee clinical aspects of field performance.

* Develop, coordinate, and deliver education programs, including orientation, continuing education, simulationbased training, and BLS/ACLS/PALS courses.

* Manage the AHA Training Center, supporting instructors, training sites, and community outreach in accordance with AHA policies.

* Mentor and support CES staff, Field Training Officers, and preceptors to promote a collaborative, highperformance education team.

* Conduct clinical call reviews, QA investigations, and documentation audits; provide timely reporting and recommendations to leadership.

* Track and maintain employee clinical certifications, vaccinations, and training records.

* Develop and implement quality improvement initiatives using evidencebased practices, trend analysis, and performance data.

* Participate in equipment evaluation, protocol development, and updates to clinical and educational SOPs.

* Represent the organization with EMS agencies, educational partners, facilities, and regulatory bodies.

* Provide clinical guidance for documentation, billing, and appeals processes.

* Maintain confidentiality, adhere to information security requirements, and ensure compliance with all company policies.

* Support performance evaluations, coaching, and development of assigned personnel.

* Occasional travel as needed.

Education/Licensing/Certification:

* Bachelor's degree in a related field preferred.

* Current State Certification as a Paramedic.

* Current AHA BLS, ACLS, and PALS provider certifications.

* Current AHA BLS, ACLS, and PALS Instructor certifications preferred.

Experience:

* Minimum of 5 years' experience in the direct delivery of pre-hospital advanced
life support as a Paramedic to include experience in critical care environments.

* Experience in performing, evaluating, instructing, and coaching all aspects of the delivery of pre-hospital care.
* Experience in simulation education and continuous quality improvement processes.

Why Choose AMR? AMR is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.

GMR's Core Behaviors-keep care at the center, raise your hand, seek to understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services.

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.

Salary Range: $110,000 - $115,000 annual