Security Officer Communications Operator

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Communications Operator in Hattiesburg, MS, you will serve and safeguard clients in a range of industries such as Education, and more. Join Allied Universal as a Dispatch professional in an education location, where you will monitor communications, coordinate responses to security-related situations, and support daily operations with professionalism and care. In this dynamic role, you will help maintain awareness across the location, provide outstanding customer service, and contribute to a welcoming environment through teamwork, integrity, and a reliable, innovative approach.

Position Type: Full Time

Pay Rate: $15.50 / Hour

Job Schedule:

What You'll Do:

Provide customer service by carrying out site-specific procedures, communicating with staff, students, visitors, and/or local responders, and supporting emergency response activities at an educational location.
• Monitor telephones, radios, alarms, and/or camera systems, document calls for service, and dispatch appropriate personnel in a calm, problem-solving manner.
• Respond to incidents, routine requests, and critical situations by gathering details, prioritizing communications, and relaying updates to supervisors and/or responding personnel.
• Maintain accurate logs, incident reports, and dispatch records, helping to support timely communication and organized follow-up on security-related matters.
• Conduct regular and random patrol support functions by coordinating field activity around buildings, parking areas, and perimeter locations as needed by the site.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Must be 21 years of age or older.
• Customer service experience is preferred.
• A guard card or license is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.