Security Officer Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk Ambassador in Alexandria, VA, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. Join Allied Universal at a welcoming hotel and resort location where you will serve at the front desk, greet guests and staff, monitor access activity, and respond to security-related concerns with professionalism and care. This role is ideal for someone who enjoys customer-focused work, clear communication, and using technology while supporting a reliable, innovative team that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service to guests, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate for a hotel location.
• Monitor front desk activity, manage access in accordance with site policies, and document visitor, vendor, and/or incident information as required.
• Respond to incidents, guest concerns, and critical situations in a calm, problem-solving manner, escalating security-related matters when appropriate.
• Support a welcoming front desk presence by assisting with directions, answering questions, and reporting unusual activity, maintenance issues, and/or policy violations to the appropriate personnel.

Minimum Requirements:

• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.