Security Officer Commercial Business Dispatch

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Coordinator in Newtown Square, PA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as a Dispatch Professional in a healthcare location, where you will help coordinate security-related communications, monitor activity, manage access-related information, and support on-site teams with professionalism and care. In this role, you will use technology, communication, and customer service skills to help support daily operations. Be part of a team that values agility, reliability, innovation, teamwork, and integrity.

Position Type: Full Time

Pay Rate: $24.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service to clients, visitors, and staff by carrying out site-specific procedures, dispatch protocols, and appropriate emergency response activities within a healthcare location.
• Monitor radios, phones, alarms, and other communication systems to receive calls for service, prioritize incidents, and relay information to security-related personnel in a calm, problem-solving manner.
• Coordinate the response of on-site personnel to routine issues, urgent situations, and critical incidents, helping to support timely communication between departments and/or first responders.
• Document incidents, service requests, and daily activity in dispatch logs and reports, maintaining accurate records of security-related communications and actions taken.
• Assist with access-related issues, visitor concerns, and other location needs by providing directions, answering questions, and escalating matters according to site-specific policies.

Minimum Requirements:

• Be at least 21 years of age.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.