IT Technician #T00499

We are seeking a motivated and detail-oriented worker to assist our IT department with the installation and setup of networking equipment. This role is ideal for someone who is eager to gain hands-on experience in network and communications infrastructure.
* Assist in the installation, configuration, and maintenance of networking equipment; including switches, access points, and uninterruptible power supplies.
* Support the setup and testing of network connections to ensure optimal performance and security.
* Help troubleshoot and resolve network-related issues under the guidance of senior IT staff.
* Document network configurations, changes, and updates accurately.
* Collaborate with team members to ensure smooth and efficient network operations.
* Follow safety protocols and best practices during installation and setup activities.

Working hours will generally be Monday-Friday from 10:00am - 7:00pm and can be adjusted based upon management discretion.

Individuals should be comfortable working with technology at an intermediate level and have some familiarity providing IT support to end users. This position will work closely with WCU IT staff in support of existing IT processes and projects. IT will provide on the job training to extend an individual's existing knowledge and help ensure sufficient preparedness to handle day-to-day activities.

Graduation from high school and one year of experience in the field of technology related to the position's role. Coursework in computer or information technology may be substituted year for year for the required experience.

Preference will be given to those applicants with:

Applicants must apply online.

PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.

Qualified applicants will be contacted by the department directly if selected for interview.

Please Note: Temporary hourly employees are paid bi-weekly on an hourly basis, and temporary salaried employees are paid monthly. Temporary positions are not eligible for state sponsored benefits but may qualify for ACA coverage depending on employment terms.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.

Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.