Coordinator, Student Conduct

Job Description

Typical duties may include but are not limited to:

• Contributes as part of the Dean of Students Office by serving in a formal and informal hearing officer capacity for academic and non-academic cases.
• Investigates, evaluates, and adjudicates complaints and allegations of violations of the student conduct code. Prepares charge letters and hearing outcome letters. Tracks compliance with sanctions.
• Creates, assigns, schedules, and provides follow-up for student conduct and related case types, ensuring appropriate resolutions in collaboration with hearing officers and campus partners.
• Assists with development, implementation, administration, and evaluation of the student conduct program.
• Serves as a key resource regarding university conduct matters for students, faculty, staff, and the community. Provides support, training, and coordination for members of the Conduct Team.
• Contributes to the ongoing review and revision of the student conduct handbook and related policies, including those governing campus activities, student organizations, and student behavior.
• Assists with development programs and training sessions regarding the rules of conduct and topics related to student discipline and academic integrity.
• Assists with outreach, training and educational workshops to all campus constituency groups regarding policies, procedures, ethics, and best practices in student conduct and support.
• Provides input in the development of departmental goals, strategies, operations and procedures.
• Serves as a facilitator for conduct committee hearings. Assists in the development and delivery of training programs and workshops for hearing officers and student staff to ensure effective and consistent conduct processes.
• Keeps abreast of University, departmental, federal and state regulations related to the position.
• Exercises authority to implement changes and makes exceptions to students' records.
• Participates in state, regional, and/or national professional organizations, conferences, and workshops.
• Stays current on trends, education, and professional best practices to develop new and improved programming.
• Assist with department administrative tasks as needed.

Other Duties:

• Performs other job-related duties as assigned.

Additional Job Description

Required Qualifications:

• This position requires either six years of directly related full-time experience or, as an alternative, a Bachelor's degree from an accredited institution in an appropriate area of specialization and two years of full-time experience directly related to the job functions.
• Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, PowerPoint, Teams and Outlook).
• Any appropriate combination of relevant education, experience, and/or certifications may be considered.

Preferred Qualifications:

• Master's Degree from an accredited institution in guidance, education, student personnel, human services, or a related field.
• Work experience in a higher education setting.
• Experience with Workday.

Knowledge, Skills, and Abilities:

• Knowledge of policies, procedures, and regulations pertaining to the position.
• Knowledge of student development theory, techniques and research.
• Knowledge of the fundamental aspects of college student intellectual, emotional, and social development.
• Knowledge of the fundamental indicators of student mental health concerns, substance abuse, and domestic violence.
• Skill in organizing resources and establishing priorities.
• Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Strong interpersonal skills and ability to deal effectively in a team environment.
• Advanced verbal and written communication skills.
• Ability to understand, interpret, apply, and explain policies and procedures.
• Ability to manage and coordinate assignments to meet deadlines.
• Ability to work independently to complete assignments.
• Ability to provide professional customer service.
• Ability to present to large groups.
• Ability to interact in a professional manner with staff, faculty, students, and the community in a service-oriented environment.
• Ability to react quickly and calmly in emergencies.
• Proven ability to think strategically and approach challenges with creativity.
• Demonstrated track record of reliability, meeting goals, and holding oneself accountable.
• Strong interpersonal skills and experience working effectively across teams.

Institutional Values & Behavioral Expectation

In this role, the successful candidate will be expected to:

• Seek out new approaches to improve outcomes; remain open for feedback and new ideas.
• Lead with integrity; consistently produce high-quality work; persevere to overcome obstacles to meet deadlines and achieve deliverables.
• Share information and insights thoughtfully; build partnerships across departments; communicate respectfully; support colleagues to achieve common goals.

Pay Grade 17

FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.