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Process Manager Operations

Cleveland-Cliffs Steel LLC
paid time off, retirement plan
United States, Indiana, New Carlisle
30755 Edison Road (Show on map)
May 05, 2026

Location: New Carlisle, IN

As a Process Manager at Cleveland-Cliffs Tek and Kote, you are a Team Leader and responsible for leading a group of approximately 20 Operators in all operational activities and driving continuous improvement for their area in the plant. This team leader has sufficient knowledge and experience to resolve complex social and technical problems. The Team Leader takes immediate and appropriate action to correct unsafe conditions, and ensures compliance with safety guidelines, company/department policies and procedures.The Cleveland-Cliffs New Carlisle Works facility is located in New Carlisle, Indiana, and is a 24/7 operation that produces cold-rolled, hot-dipped galvanized and galvannealed, and electrogalvanized steel coils.

Summary of Responsibilities:

  • Serves as performance coach and technical advisor to the self-directed operations teams.

  • Is passionate about safety and is committed to ensuring their team has the required safety training.

  • Is fully committed to ensuringcomplete compliance with all environmental regulations.

  • Facilitates continuous improvement for the operating process and ensures these improvements are institutionalized into the team's standards and procedures.

  • Prioritizes, aligns, and coordinates operational tasks cross-functionally to ensure the team achieves operational targets.

  • Tracks team metrics (i.e., absenteeism, overtime, business plan progress) and develops the appropriate corrective measures as needed.

  • Works efficiently with union team representatives to coach and counsel team members.

  • Facilitates team meetings and provides information on topics including safety, environmental, quality, budget, or training and ensures appropriate communication is maintained.

  • Identifies the need for team development (e.g., training, quality systems, operating techniques) and takes appropriate steps to implement development activities.

  • Recognizes equipment deficiencies and works to improve reliability through effective communication and coordination with the Equipment Control maintenance teams.

  • Participates on project teams within the facility or with vendors to solve problems, improve quality, and reduce costs.

  • Other duties as assigned.

Minimum Qualifications:

  • Leadership experience in manufacturing

  • Ability to effectively communicate across all levels of the organization

  • Microsoft Office (Word, Outlook, advanced Excel skills and Power Point)

  • Experience using Computerized Maintenance Management System (CMMS)

  • Applicants for this position must be currently legally authorized to work in the United States on a full-time basis.

Preferred Qualifications:

  • 3+ years' experience in leading a manufacturing operations team

  • Experience working in a union environment

  • Bachelor's degree or equivalent experience

  • Experience in the steel or metals industry

Cleveland-Cliffs is a leading North America-based steel producer with focus on value-added sheet products, particularly for the automotive industry. The Company is vertically integrated from the mining of iron ore, production of pellets and direct reduced iron, and processing of ferrous scrap through primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package, including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off, and more.

Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail tocareers@clevelandcliffs.comor call 1-(312) 899-3097 and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.

Cleveland-Cliffs Inc. is an equal opportunity employer - M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.

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