Medical Scribe- ENT

Minimum Education
High School Diploma or GED (Required)

Minimum Work Experience
1 year of experience in a medical group practice or similar environment (Required) Or similar environment

Required Skills/Knowledge
Demonstrated computer skills with data entry software
Understanding of medical terminology
Knowledge of Microsoft Office applications (Excel, Word and Outlook)
Must have excellent verbal and written communication skills to effectively communicate with both internal and external departmental contacts
Strong organizational skills and attention to detail

Functional Accountabilities
Provide support to physicians and healthcare providers

• Accompany clinician into patient exam areas for the purpose of accurately documenting the clinician's encounter with the patient as described by the clinician.

• Seek real-time clarification of all information entered into the medical record.

• Document diagnoses and symptoms as well as follow-up instructions and prescriptions as mentioned by the clinician.

• Document procedures performed and described by the clinician.

• Invoke the organization's approved scribe statement for each clinical note. Complete all scribe duties before leaving the patient care area.

• Maintain professional appearance and conduct at all times.

• Perform other duties as required.

Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others' ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance