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RQI Specialist I

Laerdal Medical
United States, Texas, Gatesville
May 05, 2026

RQI Specialist I

Position Overview:

Join our team as an RQI Specialist I and play a
key role in supporting our lifesaving mission! You'll be responsible for
configuring, refurbishing, and shipping RQI (Resuscitation Quality Improvement)
systems and equipment to meet customer needs. This hands-on position is ideal
for someone who enjoys technical work, logistics, and making a difference in
healthcare.

Responsibilities:

  • Configure RQI systems, including updating and loading software on PCs
  • Refurbish manikins and laptops to company standards
  • Manage inventory and process work orders using QAD
  • Coordinate shipments of refurbished units based on service orders
  • Support
    product repairs and returns (RMA) as needed

Schedule:

  • Monday-Friday
  • 7:00am-3:30pm

Pay Rate:

  • $15.50/hr.

Key Competencies:

  • Experience with RQI products and processes (preferred)
  • Proficiency in MS Office and basic software setup
  • Knowledge of standard operating procedures and safety practices
  • Strong time management and attention to detail
  • Ability to set up and manipulate software
    installations

Requirements:

  • High school diploma or equivalent
  • Prior experience with RQI Products is preferred
  • Must be able to lift and move up
    to 50 pounds
  • Digital dexterity and hand/eye coordination in operation of
    equipment
  • Regularly required to climb, sit, stand, bend, reach, stoop,
    crouch, and move about the facility
  • Ability to communicate with
    customers and/or other team members via phone or in person
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