Academic Support Coordinator I

The Opportunity:

The Academic Support Coordinator I assists in managing, coordinating, and providing routine support for undergraduate academic initiatives within the School of Data, Mathematics, and Statistical Sciences (SDMSS), including curriculum process execution, data collection for program assessment, and administrative logistics for external partnerships. The Academic Support Coordinator I is essential for managing, coordinating, and providing specialized support for all high-priority undergraduate academic initiatives within the SDMSS, including strategic curriculum management, program assessment, and external partnership coordination.

Responsibilities:

• Assist with the undergraduate curriculum revision process, managing the submission pipeline under close supervision, tracking documents through university committees, and compiling required supporting materials for faculty directors.

• Collect and aggregate routine quantitative and qualitative data (enrollment, course evaluations, retention rates) for continuous program assessment, accreditation, and annual reporting; assist with formatting summary reports.

• Provide logistical support for undergraduate industrial and community partnerships. Assist the administrative liaison in drafting agendas, managing meeting setup for Industrial Focus Groups (IFG), and tracking action items as directed.

• Coordinate the routine activities and administrative support for the assigned student success program, following established guidelines and procedures.

• Organize and file assessment documents, curriculum history, partnership agreements, and student documentation (e.g., internship forms) in designated, secure repositories.

• Serve as a liaison to internal campus departments (e.g., Testing, Registrar) and external entities to schedule and coordinate routine, well-defined program activities.

• Provide routine administrative support for the Undergraduate Curriculum Directors, including managing calendar entries, coordinating non-complex travel arrangements, and processing program-related procurement.

• Assist with basic office technology and the administrative technical aspects of assigned programs. Prepare monthly operational reports and manage related statistics and records as instructed.

Minimum Qualifications:

Bachelor's or Master's degree and 0+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• Bachelor's degree in a related field.

• Experience in a higher education or academic support environment.

• Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and Teams.

• Experience using Workday or other student, curriculum, or program management systems.

• Ability to manage multiple tasks, meet deadlines, and maintain accuracy and attention to detail in a fast-paced environment.

• Strong organizational skills, including experience maintaining electronic records and documentation.

• Strong verbal and written communication skills, with the ability to work effectively with faculty, staff, students, and external partners.

• Ability to work independently while also contributing effectively as part of a collaborative team.

Special Instructions to the Applicants:

All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.