Mail Services Supervisor (Pool Posting)

Marketing Statement

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Pay Rate
SEIU / Grade 800
Hourly rate: $39.65 (Step 76) to $51.83 (Step 99)
External candidates will start at $39.65 (Step 76)

Reports To
Procurement Support Manager or designee

Current Assignment

This announcement will be used to establish a pool of eligible candidates for vacancies that may occur within the next six (6) months.

BART's Procurement Department is seeking an energetic and detail-oriented professional to oversee the daily operations of our centralized mailroom. In this role, you will lead and support staff responsible for a wide range of services, including mail sorting and distribution, office equipment management, and supply coordination.

Under general direction, the incumbent will plan, organize, and supervise day-to-day mailroom functions, ensuring efficient processing, delivery, and tracking of incoming and outgoing materials. This position combines hands-on operational work with leadership responsibilities, including budgeting, workflow coordination, and staff supervision.

As the Mail Services Supervisor, you will oversee and coordinate mailroom staff and daily operations, ensuring efficient mail sorting, preparation, and distribution processes. This role is responsible for managing incoming and outgoing shipments, including freight handling, and coordinating pick-up and delivery services across departments. The supervisor will also maintain and operate mailing and material handling equipment, support budget tracking and operational planning, and ensure compliance with safety standards, including proper lifting techniques.

The most qualified candidates for this position will have highly developed competencies in the following areas, which will be reinforced with related work experience and will be clearly articulated during the selection process:

• Freight Handling Experience - Working knowledge of freight handling and shipping processes

• USPS Operations Understanding - Familiarity with USPS procedures and mailing systems
• Equipment Handling Expertise - Experience with material handling and mailing equipment
• Strong Computer Proficiency - Strong computer skills, including proficiency in MS Office Suite
• Workplace Safety Awareness - Commitment to workplace safety and proper lifting practices
• Friendly Service Approach - A courteous, patient, and service-oriented attitude
• Secure Information Handling - Ability to handle confidential information with discretion
• Critical Thinking & Judgment - Sound independent judgment and problem-solving skills
• Reliable Work Habits - Strong reliability, punctuality, and organizational habits

Application & Selection Process

This is a SEIU Local 1021 Bargaining unit position. All full-time SEIU District employees must follow the "Bid Form" process and deposit their bids in the bid box. Failure to comply may invalidate the employee's bid. As actual vacancies occur, District employees on the internal eligibility list will be considered before external candidates.

All EXTERNAL and current non-SEIU applicants must apply online at www.bart.gov/jobs. Applications must be completed in full and include all requested information, including dates of employment, positions held, hours worked, and a detailed description of duties performed.

Applicants may attach a resume to their application or bid form to provide supplemental information; however, the resume does not substitute for completing the application or bid form in its entirety. Only information included on the application or bid form and resume at the time of submission will be used to determine whether applicants meet the minimum qualifications for the position. All application and bid form materials must be submitted by the closing date and time listed on the job announcement. Applications and bid forms received after the closing deadline will not be considered.

The selection process for this position may include one or more of the following: a skills or performance demonstration, written examination, and/or panel or individual interview. External applicants will not be considered until all employees who have applied have been considered first.

All applications and bid forms will be reviewed by the Talent Acquisition Division to determine whether applicants meet the established Minimum Qualifications (MQs). Applicants who meet the MQs may be referred to the hiring department for further evaluation as part of the selection process.

The selected candidate must demonstrate a work history reflecting reliability and dependability and may be required to provide copies of certificates, diplomas, or other documentation required by law, including proof of authorization to work in the United States. Pre-employment processing will also include a background check. This requirement does not apply to current full-time District employees unless the position requires additional evaluations or clearances.

1. Supervises and performs in-house mail collection and distribution activities, including developing schedules for in-house mail pick-up and delivery to local administrative and outlying District offices and facilities, the sorting of mail, and the processing of outgoing mail and special handling items.
   
   
2. Plans, assigns, directs, reviews and evaluates the work of assigned staff; assists in the selection of staff and trains staff in work procedures, including safety practices; and approves leave requests and adjusts schedules to ensure work coverage.
   
3. Serves as a resource for District departments and employees for questions related to standard mailing and special handling processes.
   
4. Makes budgetary and procedural recommendations related to postage expenses and related services; monitors postage balance on meter machine and advises manager as needed.
   
5. Monitors and advises manager of postal changes, including changes to rates, rules and/or procedures.
   
6. Performs the necessary research to ensure mislabeled or unclearly labeled packages and mail items are delivered to the appropriate department and/or staff.
   
7. Drives District vehicles in the performance of assigned duties; schedules repair and maintenance service for mail delivery vehicle.
   
8. Coordinates delivery of District forms and supplies and movement of records and archive transfers.
   
9. Ensures that the mailroom and working areas are maintained in a clean and orderly condition.
   
   
10. Performs related duties as assigned.

Education
Equivalent to graduation from high school.

Experience
The equivalent of four (4) years of fulltime experience working in a centralized mailroom setting and/or delivering mail in an organization with multiple worksites and delivery locations. At least one year of the experience must have been in a lead or supervisory role.

Other Requirements:
Must possess a valid California driver's license and have a satisfactory driving record.
Must be able to lift objects weighing up to 75 pounds on a regular basis.
Must be physically able to stand, stoop, climb step ladders and reach to file and retrieve records on a regular basis.
Must be physically able to walk, stand or sit for prolonged periods of time.

Knowledgeof:

• Standard office practices and procedures, including the operation of standard office equipment
• Principles and practices of employee supervision, including scheduling and training of staff
• U.S. postal service regulations and procedures
• Basic inventory control, materials storage and purchasing procedures and practices
• Equipment used in a central mail room setting, including package tracking scanners and mailing machines
• Basicbudgetary principles

• Planning, organizing, directing, reviewing and evaluating the work of assigned staff
• Maintaining confidentiality
• Training staff in work procedures
• Ensuring that varied office services are provided in a timely, effective manner
• Operating mail room and office equipment including computers and computer applications needed to perform assigned duties
• Maintaining accurate records and making accurate arithmetic calculations
• Preparing clear and concise reports of work performed and other written materials
• Exercising sound independent judgment within general policy guidelines
• Establishing and maintaining effective working relationships with those contacted in the course of the work

Equal Employment OpportunityGroupBox1

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov.

Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs.