Aging Care Manager 3 (Local Government) - Lehigh County

Are you interested in protecting the elderly in your community? Lehigh County Aging and Adult Services is searching for an Aging Care Manager 3 to join the Protective Services Unit. This is an essential team that provides specialized casework to at-risk adults aged 60 and older under the Older Adults Protective Services Act. This role is your opportunity to stand up for some of our community's most vulnerable residents, ensuring their safety, dignity, and well-being. Join a dedicated group of compassionate professionals who work every day to uphold the protections and standards set by the Pennsylvania Department of Aging and make a meaningful difference in the lives of older adults across Lehigh County!

As an Aging Care Manager 3, you will be providing protective services to older adults who are at risk of abuse, neglect, exploitation, or abandonment and who may be struggling to maintain a safe and healthy independent lifestyle. Work involves investigating referrals; gathering psychological, medical, and financial information to determine service eligibility; preparing case histories, reports, correspondence, and documentation; and maintaining complete and accurate case records within the Pennsylvania Department of Aging's WellSky system. You will have the opportunity to work closely with consumers, families, social workers, physicians, courts, attorneys, and law enforcement to obtain assessments as well as provide casework and advisory services that support problem resolution and consumer well-being. You will also be collaborating with professional staff through joint home visits, case conferences, and team meetings, and may include working with in-house RN consultants for nursing assessments. Additional responsibilities include:

• Arranging for representative payee services when appropriate
• Recommending cases requiring court intervention, including guardianships, protective services actions, and mental health commitments
• Preparing documentation, providing court testimony, coordinating with attorneys and financial institutions, locating relatives, and completing required court reports
• Serving as a liaison with hospitals, clinics, social agencies, courts, law enforcement, and community resources to ensure coordinated service delivery

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You will not have the opportunity to telework.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Aging Care Manager 2 or Aging Program Assessor; or
• One and one-half years of professional human services, law enforcement, or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or
• An equivalent combination of experience and training which includes six months of professional human services, law enforcement, or nursing experience.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• Hiring preference for this vacancy may be given to candidates who live within Lehigh County. If no eligible candidates who live within Lehigh County apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirements:

• This position falls under the provisions of the Older Adult Protective Services Act.
  • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.