Overview
Community Liaison
Location:
Position: Community Liaison
Job ID:
Remote/Virtual Position: No
Coverage Area: Find Your Passion and Purpose as a Community Liaison
Salary: $20 per hour
Schedule: Monday-Friday, 8 a.m.-5 p.m.
What You Need to Know
Reimagine Your Career in Home Health Caring for others is more than what you do - it's who you are.At AccentCare, you'll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You'll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We're proud to be named one of America's Greatest Workplaces 2025by Newsweek - a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we're building together. Be the Best Community Liaison You Can Be
JOB SUMMARY: |
The Community Liaison (CML) is responsible for the assigned region and/or branch(es) for order management. The CML is a function locally performed in the office or commuting to physician sites, as needed. Duties require collaboration with internal and external stakeholders to ensure an efficient process is met to secure physician signatures on orders for care. In addition, the CML is responsible for completing the order management process for signed orders. The CML will provide necessary assistance to the team, including obtaining any required documentation to be provided by external stakeholders to ensure an order is complete. |
ESSENTIAL DUTIES AND RESPONSIBILITIES: |
1. |
Complete the orders management process for physician orders. This includes daily processing of tasks that result in generation of orders needing to be sent or re-sent to the physician for signature, along with processing signed orders received into our EMR and facilitating attachment based on order type. |
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2. |
Coordinate with physician offices to identify changes in preferred delivery method and/or ways the process can be streamlined with physician office agreement. |
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3. |
Must be in office to perform the job, including ability to facilitate preparation of orders, when required, for hand delivery and pick up orders from local physician offices and facilities. |
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4. |
Track outstanding orders and complete follow-up tasks per the established process, including escalation as needed, meeting established service line agreements (SLAs). Assist internal stakeholders with obtaining non-order documentation from external stakeholders, as deemed necessary. |
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5. |
Communicate with physician offices regarding CMS regulations and compliance requirements to ensure proper signatures are received. Collaborate with offices to obtain required documentation when records fall outside established guidelines. |
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6. |
Other duties as assigned. |
Our Investment in You Caring for others starts with caring for you. We're committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being. Our benefits include:
- Medical, dental and vision coverage
- Paid time off and paid holidays
- Professional development opportunities
- Company-matching 401(k)
- Flexible spending and health savings accounts
- Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
- Programs to celebrate achievements, milestones and fellow employees
- Company store credit for your first AccentCare-branded scrubs for patient-facing employees
- And more!
Why AccentCare?
Come As You Are At AccentCare, you're part of a community that cares - for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability
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AccentCare
paid time off, paid holidays, 401(k)
Apr 27, 2026