TDOC SPECIAL AGENT IN CHARGE - 77016

Executive Service

Background Check: This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Who we are and what we do:

The Tennessee Department of Correction operates and oversees 14 adult prisons across the state, housing some 21,000 offenders. In the community, TDOC supervises 79,000 offenders on probation, parole, or community corrections. The department operates 44 probation/parole offices in 13 districts across the state.

Job Overview:

Shift Supervisors manage daily CSIC operations during assigned shifts, ensuring timely monitoring, analysis, and response to alerts and incidents. They provide leadership to operators and maintain operational readiness.

Key Responsibilities:

1. Oversees shift operations, including monitoring alerts, incident tracking, and intelligence dissemination.
2. Manages daily CSIC operations during assigned shifts, ensuring timely monitoring, analysis, and response to alerts and incidents.
3. Provides leadership to operators (Internal Affairs Investigator) and maintains operational readiness.
4. Assigns tasks and ensures proper staffing levels for operators.
5. Serves as the primary point of contact for incident escalation and coordination with institutional leadership.
6. Maintains accurate shift logs and generates reports for CSIC Director.
7. Trains and mentors operators (Internal Affairs Investigator) on all protocols, technology systems, TDOC policies, state regulations, and security protocols, in compliance with all FAA 107 sUAS licensure requirements.

Minimum Qualifications:

1. Bachelor's degree from an accredited college or university and a minimum of five (5) years of experience as a police officer, correction officer, or probation/parole officer.
2. Experience performing or instructing in criminal investigation work in a government setting, law enforcement, professional criminal law, and/or similar related field may substitute for the required education on a year for year basis.
3. Five (5) years of progressive supervisory experience required.
4. Successful completion of a state or federal law enforcement academy.
5. Experience conducting investigations in a correction capacity.

Pursuant to the State of Tennessees Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the States policy to provide an environment free of discrimination and harassment of an individual because of that persons race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veterans status or any other category protected by state and/or federal civil rights laws.