Human Resources Benefits Manager

1. Provide administrative oversight to the City of Minneapolis health and welfare plans
2. Supervise the HR Benefits and wellness staff, providing oversight, planning, training, and coaching, and monitor and appraise performance.
3. Ensure timely and accurate administration for all aspects of City benefits plans, including self-insured medical plan, dental, life, disability, and the wellness program.
4. Develop and annually review the City's benefits strategy to ensure benefits are meeting the needs of the enterprise based on the City's goals, department goals and business plans, health plan data and other relevant information. Determine annual workplans and recommend benefits programs and benefits plan changes to management and unions.
5. Schedule and facilitate the Benefits Labor Management Committee, comprised of union and management representatives and is responsible for negotiating health benefits for all City employees. Develop agendas, facilitate meetings, and assist in necessary negotiations.
6. Ensure compliance with federal, state requirements (FMLA, ACA reporting, SLDP)
7. Manage the selection and ongoing relationships with health and welfare plan vendors including developing RFPs, selecting vendors, negotiating, and preparing new contracts, renewals, and service level agreements. Current vendors include:
   1. Medical insurance: Medica
   2. Dental insurance: Delta Dental
   3. Life insurance, Long-term disability and FMLA: The Standard
   4. Administrator of the flexible spending accounts, HRA/VEBA and transportation plan: Further
   5. VEBA Trustee: U.S. Bank
   6. COBRA and Retiree Continuation: 121 Benefits
   7. Medicare Supplement Plans: Innovo
8. Serve as day-to-day contract manager and daily contact for benefit plan and wellness program contracts.
9. Serve as the plan administrator and investment manager for the City of Minneapolis Defined contribution Retirement Plan (closed pension plan currently covering 16 City employees).
10. Coordinate all aspects of open enrollment for City employees, retirees, and COBRA enrollees.
11. Coordinate with vendors to ensure the delivery of administration and customer service is aligned with plan provisions, vendor contracts and strategic intent.
12. Collaborate with HRTS to ensure that HR systems accurately and effectively support and reflect benefit plan provisions and reporting requirements.
13. Maintain benefits records by developing recordkeeping and updating changes.
14. Resolve complex employee questions and problems by interpreting benefits and wellness program policies and procedures.
15. Reconcile benefits accounts by approving billing statements.
16. Assist with preparing, recommending, monitoring, verifying, and reconciling of benefits budget.
17. Complete operational requirements by scheduling and assigning employees; following up on work results.
18. Oversee the development of benefits training (Getting Started in the City, wellness classes, retirement seminars) and employee communications (website, Minneapolis Matters/CityTalk articles, home mailings) to enhance understanding of and appreciation for the City's benefit plan options and promote engagement.
19. Monitor effectiveness of internal plan administration and customer service and implement process improvements to ensure the quality, accuracy and consistency of delivery and improvement of the member experience.
20. Conduct research; prepare briefs and other documents to department heads.
21. Provide accurate and timely answers and/ or proposals to questions posted by department heads and/ or union officials.
22. Oversee the Request for Proposal and selection process for and maintain the ongoing relationship with the City's Benefits Consulting broker.
23. Responsible for the development and implementation of required policies and procedures related to the privacy and security of PHI under HIPAA as the Privacy Coordinator and Security Coordinator.
24. Responsible for compliance with the Affordable Care Act including determining employee health care eligibility under the law as well as overseeing the required reporting.
25. Prepare the final benefits vendor contracts and plan documentation.
26. Develop and implement short and long-term work-plans and sets priorities for the team.
27. Analyze all available internal health care data and benchmark successful external wellness. programs to develop wellness programs that drive continuous improvement of employee wellness. Facilitate changes and/or additions to programs that reflect changing needs of employees.
28. Work with medical carrier and internal staff on wellness program design, approve communications and monitor participation and outcomes.
29. Select and direct the activity of the fitness center operations consultant. Partner with the consultant and Property Services to develop policies and programming for the fitness center. Ensure employee engagement.
30. Recommend goals and objectives and participate in the development and implementation of human resources policies and procedures related to benefits.

Minimum Education: Bachelor's Degree in Business, Government, Human Resources, or a related field or equivalent

Minimum Experience: Five years of experience in benefits administration, including project management in a corporate or public sector benefits function involving request for proposal and contract administration, and vendor relations

Equivalency: An equivalent combination of education and highly related experience in a similar environment may be considered.

A resume is required. You must attach an updated resume to your application

Selection Process
The selection process will consist of one or more of the following steps: a rating of relevant education and experience 100%. It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score 70% on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.

Background Check
The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

Union Representation
This position is not represented by a collective bargaining agreement. For more information on the terms and conditions of employment please see the Civil Service Rules.

Eligible List Statement
The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire one (1) month after it has been established.

Interview Selection
The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate's education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

1. Considerable knowledge and demonstrable skill in the area of Benefits
2. Computer literacy in Microsoft Office Suite
3. Knowledge of business and management principles involved in strategic planning and human resources management
4. Knowledge of and experience developing and maintaining web content
5. Skills in planning and organizing work, and drive for results
6. Supervisory skills and the ability to lead others
7. Strong written and oral communication skills
8. Excellent interpersonal, analytical, creative skills
9. Demonstrated project management skills
10. Good decision making and problem resolution skills
11. Ability to initiate and prioritize multiple projects and programs
12. Ability to relate and work effectively with people from diverse cultural, economic, and ethnic backgrounds
13. Multi-cultural skills

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis.

The City of Minneapolis is proud to be an Equal Employment Opportunity employer.