Administrative Assistant 1

Are you ready to step into a role that keeps Pennsylvania moving? The Department of General Services is on the lookout for an Administrative Assistant 1 to serve as the vital link between the Bureau of Vehicle Management (BVM) and agencies across the Commonwealth. You will have the opportunity to support drivers, guide maintenance decisions, and ensure the state's automotive fleet operates safely and efficiently. If you are a detail-oriented professional who thrives in a fast-paced environment, we encourage you to apply and become an essential part of our team!

As an Administrative Assistant 1, you will support the Commonwealth's automotive fleet by reviewing repair estimates; ensuring vendor pricing aligns with contracted rates; and identifying cost-saving opportunities across maintenance, storage, towing, and fleet retirement. Work involves maintaining warranty compliance, verifying coverage, and recovering eligible third-party costs while serving as a key point of contact for drivers and vendors. Your work also includes updating fleet management systems, maintaining accurate vehicle records, preparing fiscal documents, and ensuring timely processing of work orders. You will have the opportunity to provide frontline support by responding to inquiries, training new drivers on proper procedures, and promoting consistent adherence to BVM policies to keep the fleet operating efficiently.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Such training as may have been gained through graduation from a four year college or university or any equivalent combination of experience and training.

Additional Requirements:

• You must have experience in customer service handling inquiries, resolving issues, and providing support in a professional environment.
• You must have automotive experience (automotive estimating, mechanical work, or experience in an automotive environment).
• You must have experience working in Excel (creating spreadsheets, basic formulas, tracking data, reports, etc.).
• You must be able to perform essential job functions.

Preferred Qualifications (not required):

• Strong interpersonal skills

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.