Executive Director, Enterprise Business Systems & Operations

The Executive Director of Enterprise Business Systems & Operations provides strategic leadership, vision, and oversight for the organization's enterprise business systems, with a primary focus on Workday (HCM, Finance, Payroll & Supply Chain) and Symplr (workforce management). This role requires high collaboration with business-functional leaders and teams and the ERP Program Director. Ensures these platforms are optimized for success, supporting operational excellence, regulatory compliance, innovation and organizational growth.

• Hybrid: onsite meetings and executive presence as needed

Certifications:

• N/A

Education:

• Bachelor's Degree: Administrative or
• Bachelor's Degree: Information Systems or
• Bachelor's Degree: Program Management or
• Bachelor's Degree: Related Field

Work Experience:

• Leadership - 5 years
• Large-scale system implementations, governance, and optimization
• Strategic Planning
• Workday (Preferred)

Specialized Knowledge:

• Strong understanding of HR, Finance, Payroll and healthcare compliance processes.
• Exceptional leadership, communication, and change management skills.

Strategic Leadership

• Develop and execute the enterprise applications roadmap
• Align Workday and Symplr capabilities with business objectives.
• Leverage application AI capabilities that drive business automation and value.

System Governance:

• Establish governance frameworks for configuration, best practices for application management, security, and compliance, change management, release cycle management, data integrity and project coordination across business platforms.

Team Management:

• Lead, mentor, and develop a high-performing applications team, fostering collaboration with HR, Finance, Payroll, Supply Chain, IT, and Clinical Operations.

Vendor & Stakeholder Management:

• Serve as the primary liaison with Workday and Symplr vendors, negotiating contracts, managing escalations, and ensuring service-level compliance.

Optimization & Innovation:

• Drive continuous improvement initiatives, leveraging automation, analytics, and integration to enhance user experience and efficiency.

Compliance & Security:

• Ensure systems meet all applicable regulatory, privacy, and security requirements, including HIPAA and SOX.

Project Oversight:

• Provide executive oversight and leadership on major system upgrades and projects, module implementations, and cross-platform integrations.

Core Competencies

• Strategic thinking and business acumen
• Cross-functional collaboration
• Data-driven decision-making
• Vendor relationship management
• Organizational change leadership

Find it here.

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We've grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We're developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world's first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.