CSDM Architect

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: CSDM Architect

Location(s): Chicago, IL
(Remote)

Responsibilities

• Design, configure, script, and own the technical solution of the CSDM and ITOM platform to ensure a successful deployment for our customers.
• Work collaboratively with the Platform Architect to refine ServiceNow platform requirements (Stories) and execute on the development of the agreed upon solution.
• Demonstrate extensive scripting capabilities in one or more of the common languages used by ServiceNow, including Java, HTML, Angular, etc.

• Minimum of 10 years of ServiceNow development experience, as detailed above.
• Experience designing, implementing and configuring ServiceNow Applications such as CSDM and ITOM.
• Must have experience transforming Global Customer model to CSDM 4.0.
• Design / Develop ServiceNow Tables, Fields, Forms and Access Controls.
• Excellent knowledge with creating Business Rules, ACL's, Client Scripts, UI Policies, UI Macros, UI Scripts, Catalog Forms, etc.
• Use JavaScript to develop solutions for requirements that cannot be satisfied through configuration.
• Troubleshoot and repair common configuration issues.
• Create Scoped Applications using Studio.
• Automate activities on the ServiceNow platform using Flow Designer and/or Workflow Engine.
• Build data sets and transform maps for importing data from other sources into ServiceNow.
• Strong technical knowledge of integrating ServiceNow with external systems, such as AD, SSO, SCCM, Workday, SAP SuccessFactors, Jira, etc. using JDBC, REST, SOAP, Integration Hub.
• Experience documenting all technical work for purposes of knowledge transfer.

• CTA Preferred.
• CIS-SM Certification.
• CIS-Discovery Certification.
• CSA Certification.
• ServiceNow Implementation Specialist certification is a plus.
• External Client consulting experience highly preferred.
• Experience working in an Agile development environment is strongly preferred.
• Experience leading and advising multiple projects simultaneously.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.