Senior Manager, Success Plans GTM Growth Strategy

We are looking for a highly curious, analytically grounded, and execution-oriented Senior Manager to help assess and evolve the global Success Plans go-to-market motion. This is a high-impact role sitting at the intersection of strategy, analytics, and field operations - with a mandate to understand the business is performing and identify new paths to growth.

You will partner closely with the our Strategy & Analytics team to diagnose gaps in our current GTM, explore emerging distribution models (such as reseller agreements, channel sales, and partner-led motions), and shape the strategic initiatives that will define how Success Plans scales in a decentralized world. This role requires someone who can think broadly, dive deep into data, and translate ambiguous opportunity spaces into clear, actionable strategies.

What You'll Do

GTM Assessment & Gap Analysis

• Conduct structured assessments of the current Success Plans GTM motion across regions, segments, and distribution channels to surface performance gaps and untapped opportunity.

• Partner with the Strategy & Analytics team to leverage data, field insights, and benchmarks to build a clear picture of where and why the business is growing - or not.

• Design and launch pilots for new GTM motions - reseller agreements, channel sales, partner-led distribution, and others - with clear hypotheses, success metrics, and learning plans built in.

• Develop the foundational playbooks, frameworks, and partnership structures that will enable these motions to scale globally once validated.

• Develop findings into clear, executive-ready recommendations that inform prioritization and investment decisions.

New Motion Exploration & Strategic Initiatives

• Research and evaluate new GTM motions including reseller agreements, channel sales, partner-led models, and other emerging distribution strategies.

• Build business cases for new initiatives, including market sizing, feasibility analysis, risk assessment, and go-to-market sequencing.

• Serve as an internal thought leader connecting external market trends to the Success Plans offer and distribution model.

Cross-Functional GTM Collaboration

• Partner with Offer Management, Distribution, Enablement, and Operations teams to pressure-test ideas and ensure proposed initiatives can be operationalized at scale.

• Represent the CoE in cross-functional workstreams related to GTM innovation and partner strategy.

• Contribute to the global GTM planning process, ensuring new motions are incorporated into the annual strategy cycle.

Qualifications

• 6+ years of experience in strategy, operations, business development, or go-to-market roles within enterprise SaaS or cloud organizations.

• Strong analytical mindset - able to structure ambiguous problems, synthesize disparate data sources, and generate clear, actionable insights.

• Experience evaluating new market opportunities, partnership models, or distribution channels.

• Excellent communicator with the ability to distill complex findings into concise narratives for senior audiences.

• Comfortable operating in a fast-moving, matrixed organization with a high degree of ambiguity.

• Demonstrated ability to build cross-functional relationships and drive alignment across stakeholders.

Preferred

• Familiarity with Salesforce's Success Plans portfolio and go-to-market structure.

• Background in channel sales, partner strategy, or indirect GTM motions.

• Experience working in or adjacent to Customer Success, Revenue Operations, or Offer Management.

What Makes You Successful

• Intellectually curious with a bias toward finding root causes, not just surface-level answers

• Entrepreneurial spirit - you see whitespace as opportunity, not ambiguity

• Collaborative by default, with strong instincts for when to move fast vs. build consensus

• Equally comfortable in a spreadsheet and an executive meeting

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