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Medical Support Assistant

22nd Century Technologies, Inc.
Pay Rate: $18 - $22/hr on w2
United States, Ohio, Dayton
Apr 15, 2026
Job Title: Medical Support Assistant Duration: 06 months to long term Location: Dayton, OH 45428 Shift: 06:00 AM - 06:00 PM (Mon - Fri, 8 hours shift) Job Description: Maintain and deliver comprehensive scheduling services within the personnel and equipment capabilities of the medical center, ensuring quality and timely documentation of care and procedures. Adhere to administrative guidelines from: The Joint Commission Comply with any VISN and/or local facility standard operating procedures. Comply with confidentiality and privacy laws, regulations and policies. Maintain strict safety and infection control procedures. Complete all mandatory training requirements. Complete Integrated Scheduling System (ISS) and Electronic Health Record Modernization (EHRM) (ORACLE) computer-based training and classroom training. Use assigned computer systems to perform required tasks. Menu options will be designated by the parent facility. Verifies Veteran eligibility for care, demographic and insurance information and updates information in ISS/Oracle and in Insurance Capture Buffer (ICB). Monitors daily consults utilizing consult tracking manager (CTM) and consult toolbox (CTB). Documents all contact attempts in CTB. Schedule patients in accordance with scheduling guidelines and SOPs. Monitors and schedules Veterans Health Information Systems and Technology Architecture (VistA) Scheduling Enhancements (VSE) Open Requests. Maintain communication with internal customers; Decedent Affairs, Travel, Release of Information (ROI) and Enrollment and Eligibility offices. Operates copiers, scanners and business equipment. Complete all assigned work. Qualifications: Six months experience of clerical, office, or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position. Documents Required: High School Diploma.