New

Assoc Security Monitoring Spec

Consumers Energy
parental leave, paid time off, paid holidays, 401(k)
United States, Michigan, Jackson
1 Energy Plaza Dr (Show on map)
Apr 15, 2026
Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to 6.8 million of the state's 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7. This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa. Location: This position is onsite at One Energy Plaza located in Jackson, MI. The selected candidate must be within a commutable distance or willing to relocate. General Summary of Job Responsibilities The Associate Security Monitoring Specialist supports a variety of operational and monitoring functions within the Security Fusion Center. The incumbent will assist the team by providing 24x7 Physical and Cyber Security monitoring capabilities to ensure the Enterprise is protected from today's advanced threats. Serve as "Level 1" monitoring and triage, providing a "front door" to security services and processes. Supportive of processes as defined by stakeholders and the other teams within the Security Fusion Center. Expected to continue to take on increasingly complex work, shadow senior team members, and grow toward a deeper understanding of Security industry concepts and best practices. The selected candidate will be assigned 4 x 10-hour shifts per week, on one of three shifts: 1st shift (7:00 AM - 5:30 PM), 2nd shift (2:30 PM - 1:00 AM), or 3rd shift (11:00 PM - 9:30 AM). Shift assignments are typically permanent/long-term, but the manager may change shift assignments as needed to ensure operational stability of the team. This position is in-person, onsite at our headquarters in Jackson, MI. Candidates should ideally reside within 60 miles or ~1 hour from Jackson, MI. Candidates should be authorized to work in the United States. Work sponsorship is not provided for this position. Essential Duties and Responsibilities Respond to calls, requests and inquiries from internal and external sources serving as the "front door" for the Security Organization, maintaining best-in-class customer service Process security incident reports and escalates as needed to ensure appropriate response Collect information from various sources, prioritize and disseminate intelligence/reports to stakeholders as appropriate. Identify trends to determine themes/methods utilized by threat actors Perform access control operations to prevent unauthorized individuals from accessing Consumers Energy assets Respond to and perform investigation of alerts from security platforms, alarms and monitoring systems, emphasizing the validity of data Conduct routine inspections of security technology to identify potential deficiencies to mitigate application failure Perform problem solving, continuous process improvement, visual management and maturity work to enhance the effectiveness of the Security Monitoring Team Coordinate emergency preparedness and response for the Security organization and communicate with internal and external stakeholders during critical events Other duties as assigned or may be necessary Knowledge/Skills/Abilities Ability to document technical and investigatory concepts clearly and concisely Knowledge of general security concepts and trends Ability to think analytically and conceptually Ability to work independently with minimal supervision Ability to balance and prioritize tasks leveraging a risk based approach in ambiguous and complex situations Capable of performing as a team player emphasizing a "humble, hungry, smart" mentality Ability to operate in high pressure situations without sacrificing customer service Education & Experience Bachelor's degree in Computer & Information Technology or related discipline with experience in Security operations (SOC), including triage and troubleshooting of tickets or responding to security events. Network, Server, and/or Desktop support, or other general IT support (preferred) [OR] Associate's degree in Computer & Information Technology or related discipline with experience in Security operations (SOC), including triage and troubleshooting of tickets or responding to security events. Network, Server, and/or Desktop support, or other general IT support (preferred) [OR] High School Diploma/GED with experience in Security operations (SOC), including triage and troubleshooting of tickets or responding to security events. Network, Server, and/or Desktop support, or other general IT support (preferred). Why should you join our team? At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service. What we offer: Competitive compensation packages Medical, Dental and Vision 401k with company match Paid parental leave Up to 13 paid Holidays Paid time off Educational Assistance Program Diversity, Equity & Inclusion: We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don't discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership. All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.