Sr. Analyst, Sales Strategy & Operations (AMER Commercial)

Okta is The World's Identity Company. We free everyone to safely use any technology-anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We're building a world where Identity belongs to you.

Sales Strategy & Operations acts as an extension of sales leadership. As part of Okta's Sales Operations team, we protect the investment in Okta's rapidly growing Sales organization by ensuring Sales has the insights, tools, and processes to run effectively and efficiently.

As a Senior Analyst in Sales Strategy & Operations, you'll partner closely with Field Sales Leaders, and Business Operations teammates to provide actionable insights and streamline processes around our Corporate business, a critical part of our Commercial segment of the Sales organization. You'll become a trusted advisor to leadership, with an ability to make significant contributions to Okta's next chapter of growth.

Job Duties & Responsibilities:

• Take on the role of the trusted advisor within the Corporate segment. This involves providing support for forecasting, territory planning, quota setting, and maintaining operational efficiency through structured analysis and data-driven insights.
• Deliver on key elements of the annual planning process, including the development of analyses supporting targets for bookings, headcount, and pipeline across the entire Commercial sales organization.
• Conduct regular business reviews to pinpoint areas ripe for enhancement, and then initiate well-organized projects aimed at bridging performance gaps in partnership with sales leadership.
• Streamline, refine, and automate sales-facing reporting and key performance indicators (KPIs). This encompasses generating weekly, monthly, and quarterly performance reports, conducting pipeline reviews, overseeing Go-To-Market (GTM) activities, and refining sales programs to enhance execution.
• Maintain knowledge of Sales Rules of Engagement to assist in account ownership mapping.
• Ensure operational discipline throughout Okta's Accounts and Opportunities reporting by conducting regular audits. Propose and implement systems designed to identify discrepancies and enhance processes.

Required Skills & Qualifications:

• A minimum of five years of professional experience, with over three years of analytical experience in Sales Operations, Consulting, Finance, Strategic Planning, or similar fields.
• Proficient understanding of the SaaS business model and GTM Sales metrics.
• Highly motivated self-starter with exceptional problem-solving abilities.
• Demonstrated ability to ask clarifying questions, structure ambiguous problems, translate requirements into project plans, and deliver high-quality, data-driven output within tight deadlines.
• Skilled in navigating GTM Tech Stack (Salesforce, Anaplan, People.ai, Clari), with a willingness to learn new applications.
• Proficiency in Excel and PowerPoint; familiarity with SQL is advantageous.
• Outstanding written and verbal communication skills.

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