Clerical Assistant 1

Are you a highly organized professional who enjoys a fast-paced work environment providing exceptional customer service? If so, the Department of Conservation & Natural Resources (DCNR) is eager to welcome an enthusiastic and diligent Clerical Assistant 1 to provide vital operational support throughout the Lackawanna State Park Complex. This is a fantastic opportunity to deliver a wide variety of visitor services to our valued patrons. Showcase your talent while joining forces with our dynamic team!

As a Clerical Assistant 1, your work will focus on delivering exceptional visitor services and efficient office support within the Lackawanna State Park Complex. You will be responsible for engaging with the public on a daily basis, providing a wide-range of customer services such as answering incoming telephone inquiries, assisting customers with making park reservations, collecting revenue, and issuing various boating and camping permits. You will provide park-goers with information regarding available park facilities and attractions, rental opportunities, and park policies. You will also assist the Ranger with opening and closing duties at the pool and contact station, as well as ensuring admission fees are collected and deposited throughout the day. Clerical functions will entail filing and maintaining paperwork, sorting incoming and outgoing mail, and typing various letters and forms.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• This is a seasonal, full-time position with no healthcare benefits. There is not an option to buy into health care benefits. The season runs from approximately March 2026 until November 2026 at which time the employee will be placed on leave without pay. The employee will automatically be returned to employment approximately in March 2027.
• Work schedule will vary. Work will be scheduled 5 days/37.5 hours per week and will include a 30-minute lunch.
  • Work may be scheduled on weekends, holidays, and all shifts as needed.
• Telework: You will not have the option to telework in this position.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.