Associate Director of Residential Community Safety Operations
 San Jose State University | |
 United States, California, San Jose | |
 Apr 15, 2026 | |
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Job Summary The Associate Director of Residential Community Safety Operations provides strategic leadership for all aspects of safety, security, and emergency planning within University Housing Services (UHS) for approximately 5000 residents living in University Housing Services. The program includes the day-to-day operation of six residence halls housing approximately 2,800 first year students and two apartment complexes housing approximately 2,200 upper division students, graduate students, faculty, and staff. The position ensures that housing operations and residential communities consistently employ best-practice systems, staff training, and partnerships to promote safety, prevent incidents, and support effective emergency response and recovery. The Associate Director directly supervises up to four Community Desk Specialists providing oversight of residence hall front desk operations, lighting and camera systems, operations related to ensuring the safety and security of the residential community and collaborating with Residential Life with regular Health and Safety inspections. The Associate Director establishes partnerships with University Police, Emergency Management, Facilities Development & Operations, Environmental Health & Safety, and University Risk Management. The role is integral to fostering a secure, supportive, and responsive living environment that advances the university's commitment to student success, belonging, and well-being. In collaboration with campus partners, the Associate Director develops and implements comprehensive programs that promote safety awareness, crime prevention, and emergency preparedness throughout the residential community. This includes designing and delivering training programs for professional, student, and front desk staff on topics such as crisis response, fire safety, evacuation procedures, first aid, and incident reporting. In close collaboration with University Police, the Associate Director helps to hire, manage, and coordinate the work of Housing Security Officers assigned to residential communities and the safety escort services designed to enhance after-hours security for residents and guests. The Associate Director coordinates tabletop exercises, emergency drills, and scenario-based simulations to ensure staff are confident and well-prepared to manage critical incidents. Working closely with University Police and the Office of Emergency Management, the incumbent maintains safety documentation, ensures compliance with applicable regulations, and continuously evaluates the effectiveness of safety and emergency protocols. Through strong leadership, proactive communication, and data-informed decision-making, the Associate Director promotes a culture of preparedness, collaboration, and shared responsibility for the safety and security of all residents and guests. Key Responsibilities
Knowledge, Skills & Abilities
Required Qualifications
Preferred Qualifications
Compensation Classification: Administrator II The final hiring salary will be commensurate with experience. San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
All applicants must apply within the specified application period: April 14, 2026 through April 28, 2026. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San Jose State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Jose State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. | |