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At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success.
This role is responsible for managing and developing community Relationship Managers focused on growth and retention of business customers. The Community Banking Manager will have a deep understanding of their assigned communities and be knowledgeable of current and emerging community banking trends to ensure we deliver based on the needs of the business customers in their respective cities and communities.
About This Role: People Management: Build, develop and retain a capable team of subordinate individual contributors accountable to meet and/or exceed challenging enterprise-wide and division-wide growth goals. Effectively demonstrate managerial attributes of delegation, developing people, team development, inspiring and motivating others, and resource optimization. Apply managerial techniques to those managed via a matrix in other cities and communities or regions.
- Effectively apply First National's Talent strategy and practices in building and retaining a team of strong individual contributors.
- Ensure right person, right role by aligning employee strengths, skills, knowledge and abilities to ensure goals are met.
- Develop and communicate clear expectations with measurable outcomes for team members by providing context, big picture and defining what success looks like.
- Provide feedback, coaching and development opportunities to help direct and indirect reports improve their skills and behaviors to fulfill current and/or future responsibilities.
- Hold team members accountable for their action and outputs; provide recognition and/or corrective action as appropriate.
- Influence team by creating commitment and action through effectively using logic, persuasion, inspiration, and change management techniques.
- The Community Manager will lead their Relationship Manager teams effectively by executing customer-led, efficient and innovative focused strategies.
- Hire, develop and coach Relationship Managers across multiple cities and communities. Identify skill gaps and increase Relationship Manager business development acumen and credit skills.
Relationship Management & Activities: Manage the Relationship Manager team to deliver superior end-to-end business customer experiences (CX) that maximize the bank's investment in the Business Customer Segment with a continuous improvement mindset.
- Enable our vision through ONE simplified process for all business customers by utilizing a single loan origination system, appropriate credit decision making, use of standard roles and staffing model, and providing end to end process visibility for our customers and employees. By using a single repository they will ensure data integrity and quality to ensure continuous improvement.
- Enable success of Community Banking loan and deposit growth targets in assigned cities and communities.
- Accountable for overseeing credit decisions up to the respective credit authority within the given cities and communities.
- Assist Relationship Managers with critical business development opportunities and clients.
- Participate in management planning sessions to align the organization around a common vision for the evolving Business Customer Segment strategy while also providing effective status reports to the Regional Leader.
- Ensure Relationship Managers effectively deliver Advice and Value based on the needs of the different types of business customers.
- Execute the Business Customer Segment strategies with a results-oriented and customer centric focus.
- Identify risks and establish controls to effectively mitigate those risks to an acceptable level, within the assigned cities and communities.
- Work closely with the Regional Leader to ensure appropriate responses to regulatory agencies, internal audit and compliance teams to ensure safe and sound business practices and policies.
- Ensure Relationship Managers deliver the needs of the business customer while adhering to appropriate credit risk policies and guidelines.
Strategy and Managerial Planning: Develop and execute a clear vision, strategy, and plan of action for the RM team.
- Provide input to Manager's strategic planning process for assigned function, peer function(s) and overall division.
- Proactively partner with leaders to identify and provide ideas and solutions to accelerate income and growth.
- Make decisions that are informed, timely, and logicaland risk controlled. Analyze and take ownership of outcomes and make appropriate adjustments for the future.
- Work closely with the Regional Leader to ensure appropriate responses to regulatory agencies, internal audit and compliance teams to ensure safe and sound business practices and policies.
- Develop staffing plans to advise Regional Leader on the staffing levels required to efficiently and effectively support growth.
- Participate in management planning sessions to align the organization around a common vision for the evolving Business Customer Segment strategy while also providing effective status reports to the Regional Leader.
- Execute the Business Customer Segment strategies with a results-oriented and customer centric focus.
Cross-Functional Working Relationships: Collaborate with senior management across multiple lines of business and support groups within the bank to ensure the Business Customer Segment is delivering on the business objectives of the cities and communities. Engage and partner with others across the bank to appropriately service full needs of the business customer.
- Define and create an environment of collaboration with Community Banking Regional Leader, Community Managers and Relationship Managers to identify and accelerate loan and deposit growth opportunities.
Compliance: Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties.
- Complete compliance training and adhere to internal procedures and controls, as required.
- Report any known violations of compliance policy, laws, or regulations.
- Report any suspicious customer and/or account activity.
- If applicable, ensure direct reports meet the above requirements and take action to address employee performance issues.
The Ideal Candidate for This Role: Knowledge, Skills, Education and Experience:
- Previous 5+ years in Commercial Lending management experience leading Relationship Managers.
- Understanding of customer journey mapping and ability to implement excellent end-to-end customer experiences.
- Business Development: Meet or exceed defined asset based growth and retention, individual and unit goals and profitability objectives.
- Significant depth of knowledge in self-employed sole proprietorships, entrepreneurial growing businesses, professionally managed businesses, commercial and industrial lending, credit analysis, business cash flow analysis, and business succession planning.
- Strong knowledge of the industry and the economy.
- Understand and comply with bank policy, laws, and OCC regulations, and the bank's BSA/AML Program, as applicable to your job duties.
- Professional Behavior and Community Focus: Exhibit professional behavior and promote positive working relationships.
- Bachelor's degree required, MBA helpful.
- Ability to actively participate in community boards and be visible in the cities and communities.
This role document is reflective of role at a point in time and will continue to evolve and be updated as needed
Candidates must possess unrestricted work authorization and not require future sponsorship.
Compensation:
Compensation range (base pay): $176,328.00-$299,759.00
This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level. Work Environment:
It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.
Benefits Overview: We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:
Medical, Dental, Vision Insurance 401k, With Matching Contributions Time Off Programs Health Savings Account (HSA)/Dependent Care Employee Banking Growth Opportunities Tuition Assistance Short-Term/Long-Term Disability Insurance
Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/. For additional information regarding compensation and benefits, e-mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message. Job number: R-20260639
Equal Opportunity & Belonging: FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves-no matter their role or where they are in their journey. Learn more here. FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. Click here to download 'EEO is The Law' Self-Print Poster Click here to download 'EEO is The Law' Supplement for Federal Contractors Click here to download 'EEO is The Law' GINA Supplement FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants) Application Deadline: All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.
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First National Bank of Omaha
vision insurance, tuition assistance, 401(k)
Apr 15, 2026