Quote to Cash Solution Architect

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing.

"DDN's A3I solutions are transforming the landscape of AI infrastructure." - IDC

"The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments" - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA

DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence.

Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management.

Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage.

As a Quote to Cash Solution Architect on the GTM Business Applications team, you will serve as the critical bridge between our business stakeholders and the engineering team. You will own the end-to-end requirements lifecycle - from intake through solution design - and play a hands-on role in Salesforce configuration and administration, with a particular focus on CPQ, Product Management, and Lead to Order processes. This is not a traditional BA role; we're looking for someone who can think like an engineer and communicate like a business partner. This role is based in our New York (SoHo) office. Candidates must be available to work onsite periodically.

RESPONSIBILITIES

Act as the primary interface between business stakeholders and the engineering team, translating business needs into actionable user stories and technical requirements
• Lead solution design sessions, working closely with Senior Engineers to define the right approach before development begins
• Own business process mapping across Lead to Order workflows, CPQ, Sales Cloud, and Post-Sale operations
• Perform hands-on Salesforce CPQ administration and configuration including Product Rules, Price Rules, Advanced Approval Rules, Custom Pricing Tables, and Product Management
• Manage platform-level administration activities including Flow Automations, Approval Rules, and Sales Cloud functionality such as opportunities, quotes, accounts, and contracts
• Drive sprint planning, backlog grooming, and UAT coordination in partnership with the engineering team
• Proactively identify gaps in business processes and propose scalable Salesforce solutions
• Maintain thorough documentation of requirements, process flows, and configuration changes
• Support the offshore transition by capturing and transferring knowledge to incoming FTEs

CANDIDATE PROFILE

• 4-6+ years of overall professional experience, with 3+ years of hands-on Salesforce CPQ experience
• Strong background in Lead to Order Management business processes and workflows
• Proven ability to bridge the gap between business stakeholders and technical engineering teams
• Experience in solution design and the ability to translate complex business requirements into scalable Salesforce configurations
• Deep hands-on experience with Salesforce CPQ including Product Rules, Price Rules, Advanced Approval Rules, Custom Pricing Tables, and Product Management
• Proficiency in Salesforce platform administration including Flow Automations, Approval Rules, and Sales Cloud functionality
• Excellent communication and stakeholder management skills
• Experience working in agile/scrum delivery environments
• Bachelor's degree in Computer Science, Business, or equivalent experience

REQUIRED CERTIFICATIONS

• Salesforce Administrator
• Salesforce CPQ Specialist

NICE TO HAVE

• Salesforce Sales Cloud Consultant
• Experience with asset management, licensing, entitlement, or post-sale operations in Salesforce
• Exposure to managed packages such as Conga, DocuSign, or Avalara
• Experience with CPQ data deployments and managing configuration migrations across environments
• Familiarity with CI/CD tools such as Copado, Gearset, or similar Salesforce DevOps platforms
• Data storage industry experience is a plus

The salary range for this position is up to $180,000.

DDN has a very strong orientation towards these 4 characteristics and any successful employee will demonstrate these capabilities:

Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives.

Success/Achievement Orientation - Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable.

Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful.

Innovative - Builds and improves key business processes that enhance the effectiveness of DDN. Generates new ideas, challenges the status quo, and solves problems creatively.

DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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