Windows Systems Administrator

A talented, passionate individual with the skill and desire to contribute to an outstanding IT team. This position provides technical experience as part of a team that proactively monitors, maintains and grows the technical infrastructure supporting the daily operations of the University. The System Administrator reports to the Director of Network Services and Information Security.

What We Offer
* Collaborative team environment with active mentorship and knowledge sharing
* Access to Clarkson University's undergraduate, graduate, and research environments - employees are encouraged to engage with academic programs for mutual benefit
* Discounted university enrollment for employees
* Competitive benefits package including health, dental, vision, retirement, and generous time off
* Remote work flexibility for eligible candidates

Your primary residence must be in one of the following states to work remotely:

Arizona, California, Colorado, Connecticut, Florida, Indiana, Missouri, Virginia, New York, Pennsylvania, Tennessee, Texas, Vermont, and Wisconsin.

Windows Server Administration
* Deploy, configure, and maintain Windows Server environments across physical and virtual infrastructure
* Manage OS lifecycles including patching, upgrades, decommissioning, and capacity planning
* Maintain server hardening standards and security baselines

Active Directory & Identity management
* Design, implement, and maintain Active Directory services including domain structure and health monitoring
* Manage complex Group Policy Objects (GPO) - creation, testing, scoping, and troubleshooting
* Administer role-based access controls, privileged access management, and account lifecycle processes

Cloud Services Administration (Microsoft 365, Google Workspace)
* Administer the Microsoft 365 tenant; manage service configurations, compliance policies, licensing, and tenant security settings
* Administer Google Workspace; manage organizational units, user provisioning, sharing permissions, and service-level policies via the Admin console
* Manage application integrations, third-party app access, and API permissions within both platforms
* Audit, evaluate, and deploy services across both Microsoft 365 and Google Workspace according to University needs

Patch Management & Endpoint Compliance
* Operate and maintain patch management systems (WSUS)
* Develop and maintain patch schedules, reporting, and exception processes
* Monitor endpoint compliance and drive remediation across the server fleet

Automation & Scripting
* Write and maintain PowerShell scripts for administration, automation, and reporting
* Identify repetitive manual processes and build durable, documented automation in their place

Monitoring & Incident Response
* Maintain and tune system monitoring; respond to and resolve alerts
* Participate in root cause analysis following incidents and contribute to post-incident documentation
* Participate in a 24x7 on-call rotation shared across the team

Policy, Documentation & Collaboration
* Recommend and help develop policies and procedures related to Windows infrastructure and M365 services
* Maintain accurate technical documentation for systems, configurations, and processes
* Collaborate across IT and with university departments to deliver solutions and resolve escalations
* Identify and independently develop projects that benefit the department or the broader university community

Education:

Minimal Qualifications:
* Completion of secondary education (high school) or equivalent

Preferred Qualifications:
* Bachelor's degree in Information Systems or similar concentration

Technical - Required
* Solid working knowledge of Windows Server administration (2016/2019/2022)
* Hands-on experience with Active Directory and Group Policy
* Working knowledge of Microsoft 365 administration
* Functional PowerShell scripting ability - writing scripts, not just modifying them
* Understanding of DNS, DHCP, and TCP/IP fundamentals
* Familiarity with virtualization concepts (Proxmox, VMware or equivalent)
* Experience with patch management tools and processes
* Understanding of backup and recovery concepts and tools

Technical - Beneficial
* Experience with SCCM endpoint management
* Knowledge of databases and database management
* Experience with monitoring platforms (Nagios, Zabbix, or similar)
* Familiarity with Linux server environments
* Experience in higher education or other large, heterogeneous enterprise environments

Professional
* Ability to manage your own workload, prioritize effectively, and follow through without close supervision
* Strong troubleshooting instincts - you work through the problem methodically and document what you find
* Clear written and verbal communication; able to explain technical issues to non-technical stakeholders
* Genuine interest in knowledge sharing and team-oriented work
* Commitment to inclusive, respectful service across a diverse university community

The physical demands characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Health & Safety: All staff has a statutory responsibility to take reasonable care of themselves, others and the environment and to prevent harm by their acts or omissions. All staff is therefore required to adhere to the University's Health, Safety, and Environmental Policy & Procedures.

DISCLAIMER: The above statements are designed to indicate the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all duties, responsibilities, skills, and qualifications required of personnel so classified.

Special Instructions to Applicants: An equal opportunity/affirmative action employer, Clarkson actively seeks and encourages applications from veterans and people with disabilities.

All offers of employment are subject to the applicant successfully passing a background check (including, but not limited to, employment verification, educational and other credential verification, and criminal records