Pre-Sales Representative Sr Lead, Solutions Architecture

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Job Description

About the Team

You will join the Workflow Manager (WFM) and Insurance presales ecosystem within FIS. The team specializes in supporting insurers as they modernize operations through workflow orchestration, automation, case management, and performance monitoring.

What You Will Be Doing

* Engage with insurance prospects to understand operational challenges and workflow requirements.

* Deliver tailored demonstrations of Workflow Manager, highlighting automation, routing, compliance, analytics, and integration capabilities.

* Facilitate discovery sessions with stakeholders across claims, underwriting, policy admin, operations, and compliance.

* Map current and future state processes to quantify operational improvements.

* Develop solution proposals, value messages, and ROI analysis.

* Support RFP/RFI responses.

* Partner with Product and Professional Services for accurate scoping.

* Maintain industry awareness and represent WFM at events.

What You Bring

* 5+ years of experience in the insurance industry, especially operations and process optimization.

* Deep understanding of insurance workflows such as claims intake, underwriting, policy servicing, and compliance.

* Deep understanding on the Health payers industry.

* Experience with workflow, BPM, case management, or automation tools.

* Strong presentation and communication skills.

* Ability to translate complex challenges into clear solution benefits.

* Experience in enterprise software sales cycles.

* Strong organizational and time management skills.

Added Bonus If You Have

* Experience in digitalization or operational transformation.

* Familiarity with integration between workflow systems and core insurance platforms.

* Consulting experience in insurance operations.

* Multilingual capability (English + Spanish or Portuguese).

What We Offer You

* Competitive compensation and bonus structure.

* Highimpact, clientfacing role.

* Opportunity to work with leading workflow and automation technology.

* Collaboration with a global team across Sales, Product, and Delivery.

* Career growth in a rapidly evolving segment of the insurance technology market.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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