Sr Manager Communications: Integrated Functions, Customers and Eng

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Job Description:

The Senior Manager Communications: Integrated Functions, Customers & Engineering is responsible for leading the strategic communication and internal engagement for Airbus' corporate functions, customer-facing organizations, and engineering centers across the U.S.. This role oversees a perimeter of approximately 3,000 employees located in multiple sites, including Herndon, VA; Washington, DC; Miami, FL; Atlanta, GA; Grand Prairie, TX; Mobile, AL; and Wichita, KS. The mission is to bridge the gap between global business strategy and the diverse professional experiences of our non-manufacturing workforce, ensuring that the indispensable value of our customers, engineering and corporate teams are recognized across the U.S. and globally.

Primary Responsibilities:

Multi-Site Internal Strategy: Leads the communication strategy for all internal channels across corporate and engineering hubs, including Airbus TVsdigital signage, newsletters, and town halls.

Narrative Translation: Translates cross-divisional milestones and complex engineering or customer-success achievements into narratives that drive employee pride and operational alignment.

Business & Functional Advisory: Serves as the primary communications expert and advisor to the US Integrated Functions, Customer Support, and Engineering leadership teams.

Executive Visibility: Manages internal speaking engagements and tailored messaging for functional site executives.

Innovation Storytelling: Develops the "Airbus Innovation & Service" story, focusing on technical excellence, efficiency, and the innovations that enable brand awareness.

Community Engagement & CSR: Oversees site-specific sponsorships and charitable donations for corporate hubs, ensuring alignment with global values and functional impact goals.

Site Protocol & Events: Leads the coordination of internal site events and provides high-level coordination for dignitary visits and VIP tours at non-manufacturing facilities.

Strategic Alignment: Works as a key report to the Senior Director, Strategic Communications & Community Engagement, balancing crisis readiness with proactive engagement

Education:

• Bachelor's degree in Communications, Journalism, Political Science, or related field required.

Experience:

• 10+ years in Corporate or Internal Communications, specifically within a large-scale global organization.

Travel Required:

• 20% Domestic and International

Citizenship:

• Authorized to work in US

Knowledge, Skills, Demonstrated Capabilities:

• Strategic Counseling: Proven ability to provide strategic insights to senior officials and functional leadership teams on communications and business topics.

• Stakeholder Management: Ability to work in an evolving environment while balancing the needs of various internal and external stakeholders across multiple US sites.

• Innovation and Agility: Must be innately innovative and flexible, serving as both a strategic thinker and a tactical, hands-on contributor to storytelling.

• Content Governance: Solid understanding of multi-channel content strategy and digital platforms to ensure consistent messaging.

• Executive Ghostwriting: Comfortable coaching and ghostwriting for high-level executives, humanizing leadership through professional social media and internal speaking circuits

Communication Skills:

• Stature and Presence: Must be a strong personal communicator with the stature and presence to represent the functional and engineering divisions effectively to employees and community leaders.

• Editorial Excellence: Must be fluent in English with top-notch writing and editing abilities, capable of translating complex technical products into compelling stories.

• Executive Coaching and Ghostwriting: Comfortable coaching and ghostwriting for high-level executives, humanizing leadership through professional social media and internal speaking circuits.

• Influencing and Advocacy: Ability to effectively lead corporate advocacy efforts and negotiate with site-level business and functional leaders to ensure brand consistency.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

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