Biomedical Equipment Specialist

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About Duke Health Technology Solutions
Pursue your passion for caring and innovation with Duke Heath Technology Solutions, which is dedicated to the transformation, development, and management of enterprise information technology solutions across Duke Health. By harnessing the power of innovative technologies like cloud computing and artificial intelligence - and pairing them with a forward-thinking approach - Duke Health Technology Solutions is revolutionizing the future of health care at Duke Health and beyond.

General Description of the Job Class
Perform a variety of tasks associated with the installation and maintenance of diagnostic, therapeutic, and life support clinical equipment. Specialists may pursue one of the following tracks:
* Technical Lead: Serves as a subject matter expert on one or more specific types of equipment, providing advanced technical support and guidance.
* Team Lead: Provides support to the operational managerial team, ensuring compliance, productivity, and effective workflow.

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Duties and Responsibilities: Technical Lead
* Perform all duties and responsibilities of a Biomedical Equipment Technician III.
* Consistently perform routine, complex, and specialized tasks associated with installation, maintenance, and repair of a diverse range of clinical equipment and systems, including life support equipment.
* Specialize in specific types or systems of clinical equipment, requiring advanced training and/or certification.
* Serve as a technical resource to clinical staff regarding patient interface issues.
* Provide guidance and mentoring to Biomedical Equipment Technicians.
* Coordinate inspection and installation of incoming equipment.
* Assist in developing specifications for equipment purchases.
* Coordinate work performed by service contractors and vendors, including maintenance, calibration, installation, and verification of service documentation.
* Conduct departmental training sessions on safe operation and maintenance of equipment.
* Independently coordinate and manage projects, both routine and complex, including communication and follow-up with construction and clinical departments.
* Maintain and service specialized medical devices
* Assist in creation and implementation of PM templates, KB articles, and competency assessments
* Act on behalf of team lead, as needed
Team Lead
* Perform all duties and responsibilities of a Technical Lead.
* Approve/disapprove PTO requests and communicate with Operations Manager.
* Monitor completion of preventive and corrective maintenance to department standards.
* Track technician productivity and assign/reassign work as necessary.
* Assign preventive maintenance actions to technicians monthly.
* Collaborate with other departments to resolve issues and improve workflow.
* Assist in performing competency assessments.
* Monitor cleanliness of workspaces and adherence to infection control procedures and PPE usage.
* Ensure accurate receipt of parts into the system and monitor adherence to parts ordering processes.
* Assist in validating inspection procedures.
* Help develop departmental training plans with the Operations Manager.
* Provide input regarding team member performance.
* Undertake other projects and duties as assigned by the Operations Manager.

Required Qualifications at this Level
Education: Associates Degree in Electronics, Biomedical Equipment Technology, similar field or military equivalent.

Or, two years vocational training may substitute for the degree requirement.
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Experience: A minimum of five years of experience as a Biomedical Equipment Technician.

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Degrees, Licensure, and/or Certification: A valid North Carolina Driver's license with a good driving record.
Qualify as a candidate for certification as a CBET or CLES by AAMI (Association for the Advancement of Medical Instrumentation)
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Knowledge, Skills, and Abilities: Technical Lead
* All KSAs of a Biomedical Equipment Technician, plus:
* Ability to coordinate complex projects and prioritize tasks.
* Ability to work without direct supervision.
* Advanced knowledge of codes, standards, and compliance issues in Clinical Engineering.
* Advanced knowledge of safety precautions for clinical equipment operation and maintenance.
* Intermediate knowledge of internet protocols and networked systems.
* Ability to independently seek out resources and work collaboratively.
* Ability to provide coaching and mentoring to Level I and II technicians.
* Significant knowledge of Duke University Health System and departmental policies and procedures.
Team Lead
* All KSAs of a Technical Lead, plus:
* Strong leadership and team management skills.
* Ability to monitor and improve team productivity and workflow.
* Proficiency in conducting competency assessments and developing training plans.
* Effective communication and collaboration skills across departments.
* Ability to ensure compliance with infection control and safety procedures.
* Skill in evaluating and providing feedback on team member performance.

Distinguishing Characteristics of this Level
Team Lead and Technical Lead roles build upon the foundational duties and KSAs of Biomedical Equipment Technicians, with increased responsibility for technical expertise, project management, and team leadership.
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The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
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Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
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Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.