New

Field Technician III

Zayo Group
life insurance, vision insurance, parental leave, paid time off, 401(k)
United States, Oregon, Portland
Apr 14, 2026
Company Description Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. Zayo is seeking aField Technician IIIto be primarily responsible for performing duties associated with hands on functions within the telecommunications industry. Our Field Technician IIIwill be moderately proficient in the troubleshooting and maintenance of various types of equipment noted. Our Field Technician IIIwill have a strong technical, mechanical and electrical background and be familiar and proficient around all major manufacturers of transport equipment, high voltage electrical systems, DC power plant as well as knowledge of critical infrastructure, ISP/OSP and all associated test systems to include optical, electrical and power testing equipment associated with the telecommunications Industry. Our Field Technician IIIwill proficiently install, test or turn up a variety of telecommunications equipment including SONET, TDM, DWDM, IP or Ethernet based equipment with limited supervision from the team lead or manager. They also troubleshoot and handle maintenance of various types of equipment noted. The assigned shift may vary based on needs of the business and typically includes an "On-Call" shift rotation. Please Note: Candidate must be located within 60 minutes of Portland, OR. Responsibilities: Lead installation, testing, turn-up, and integration of fiber optic systems, including complex network hardware, transport equipment, and infrastructure Execute and oversee work related to R&S, COP, and FIRN processes, ensuring accuracy, completeness, and compliance with standards Perform advanced fiber testing and troubleshooting using equipment such as OTDRs, power meters, and spectrum analyzers Interpret engineering designs, schematics, and network diagrams to ensure accurate installation and configuration Serve as on-site technical lead, coordinating activities across technicians, vendors, and cross-functional teams Ensure all work meets established installation standards, quality requirements, and customer expectations Review and validate work performed by junior technicians, including documentation, testing results, and photo requirements Identify and resolve issues proactively to prevent delays, rework, or customer impact Maintain accurate documentation of installations, changes, and test results in applicable systems Support inventory management, ensuring proper handling and accountability of materials and serialized assets Enforce safety standards and ensure compliance with all regulatory and company policies Provide coaching, mentorship, and training to Technician I and II team members Support continuous improvement initiatives related to process efficiency, quality, and cost reduction Qualifications: Field-based role requiring travel to customer and network sites Ability to work in varied environments (indoor, outdoor, heights, confined spaces) Ability to lift up to 75 lbs and handle physical job requirements May require evening, weekend, and on-call support The assigned shift may vary based on needs of the business and typically includes an "On-Call" shift rotation Experience with installing, testing or turning up a variety of telecommunications equipment including SONET, TDM, DWDM, IP or Ethernet based equipment required OTDR experience preferred DC Power experience preferred Up to 1G, 10G, 100G, 400G Circuit testing experience preferred RFC2544, RFC6349 Truespeed, iPerf, Y.1564 preferred Familiarity with Optical Power Meter Digital Multi-meter Fiber Identifier Fiber Scope Read and interpret documents such as OSHA/Company safety rules, MSDS, MOP's, CLR/DLR, process and procedure documents as well as vendor documentation Follow all personal safety policies and procedures Education & Experience: High school diploma or equivalent required; technical degree or certification in telecommunications, electronics, or a related field preferred 4-7+ years of experience in fiber optic installation, maintenance, and troubleshooting within telecommunications or a related industry Demonstrated experience leading complex installations and working independently in field environments Strong knowledge of fiber optic systems, transport equipment (e.g., Ciena, Nokia, Infinera or similar), and network infrastructure Experience with advanced fiber testing tools (e.g., OTDR, power meter) and interpreting test results Prior experience mentoring or leading junior technicians preferred Estimated base pay range for this role is $23.41 - $36.00 USD / hour Shift Differential Pay Available:Eligible non-exempt, U.S.-basedroles receiveadditionalpay for evening and overnight hours, based on role and shift assignment,in accordance withcompany policy. LI-TD1 The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan. Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. Benefits, Rewards & Wellness* Excellent Health, Dental & Vision Insurance Retirement 401(k) Savings Plan Generous paid time off policy including paid parental leave Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.