Financial Aid Coordinator I

Office of Student Financial Assistance:

The Office of Student Financial Assistance, a unit within Student Success and Well-Being (SSWB), is dedicated to supporting UCF's mission and goals through the efficient delivery of student aid. The Office provides UCF students with a comprehensive offering of financial assistance options to support student success and the attainment of a university degree.

The Opportunity:

UCF's Office of Student Financial Assistance is seeking a Financial Aid Coordinator I to join our team! The Financial Aid Coordinator is oversees the Federal Work-Study program, TEACH Grant program and concurrent nursing program.

Responsibilities:

• Responsible for monitoring and implementation of the Federal Work-Study program, the Federal Teach Program and, policies and procedures to ensure compliance.

• Act as a liaison between university departments and organizations that have students working under the Federal Work Study program and the Office of Student Financial Assistance, Human Resources, as well as a mediator between the students and the supervisors.

• Understand, interpret, and effectively apply federal regulations regarding administration of federal student financial aid programs.

• Follow established fiscal budget limits for financial aid award programs to prevent overspending.

• Efficiently organize, make decisions, prioritize multiple tasks, meet deadlines, and work independently and as a team player, within a highly computerized environment and with frequent daily interruptions.

• Maintain files accurately, on paper and in software programs.

• Advise and counsel students and parents regarding the financial aid process.

• Analyze and evaluate students' financial needs.

• Advise on the availability and sources of financial assistance including PELL Grant, Campus-based aid, Stafford Loan, scholarships, and other programs.

• Explain to students the policies, processes, and regulations pertaining to financial aid and all aid programs.

• Attend professional workshops, meetings, and training sessions to ensure adequate professional development and keep abreast of current rules and regulations.

• Provide training for areas of responsibility, as well as feedback on ways to improve program efficiency and effectiveness.

• Assist with special projects and/or programs as needed.

• Perform other appropriate duties as assigned.

Minimum Qualifications:

Bachelor's degree and 0+ years of relevant experience or Master's Degree and 0+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• Experience working in administrative or student-facing roles within higher education or similar environments.

• Skilled in providing guidance and advising students on financial processes.

• Understanding of basic financial aid program requirements and processes.

• Strong customer service skills with a focus on communication, problem-solving, and positive experiences.

• Basic computer proficiency, including accurate and efficient typing skills and proficient in Microsoft Excel for data entry, organization, and reporting.

The most successful candidates may possess the following qualities:

• Ability to build and maintain effective professional relationships across teams and levels.

• Proven ability to communicate clearly and professionally with stakeholders at all levels, including faculty, staff, and students.

• Strong critical thinking and problem-solving skills, including the ability to assess situations, evaluate alternatives, and apply logic to develop thoughtful, effective solutions.

Special Instructions to the Applicants:

• The anticipated hourly rate range for this position is $17.64 - $19.63. The final rate will be determined based on the candidate's qualifications, experience, and internal equity considerations.

• All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H 1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

• Position requires a valid Class E driver's license. This position may involve driving to various locations on and off campus to conduct University business.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.