Financial Center Leader

The Branch Financial Center Leader in Bartlesville plays a uniquely visible and impactful role in the community, serving as both the leader of the branch and an ambassador of the BOK Financial brand. In this smallmarket environment, success is built on relationships, trust, and community engagement. This role is ideal for a leader who enjoys being out in the community, taking ownership of their market, and coaching a team to deliver relationshipbased banking.

Please note: Your initial training schedule may differ from your regular hours, and you may train at a different location before being permanently assigned to your branch.

The Branch Financial Center Leader is responsible for the overall performance, culture, and community presence of the Bartlesville Financial Center. This leader takes a handson approach-working closely with their team, building local relationships, and driving results through personalized service and strong coaching.

Key responsibilities include:

• Building and maintaining strong relationships within the Bartlesville community through active involvement in local organizations, networking, and civic engagement.
• Serving as a visible leader who represents BOK Financial both inside and outside the branch.
• Leading, coaching, and developing a team of bankers through regular feedback, skill-building, and mentorship.
• Partnering with bankers to drive relationshipbased sales strategies tailored to a community banking environment.
• Supporting consumer and small business relationships; experience with small business lending is a plus.
• Ensuring strong operational performance while fostering a positive, collaborative branch culture.

Taking full accountability for branch performance while leveraging the autonomy and support provided by the organization.

During your first nine weeks of employment, you will participate in a comprehensive training program. Please note that the training schedule may differ from your regular work schedule, and you may be required to train at a different location before being permanently assigned to a branch.

The Bartlesville Financial Center values collaboration, ownership, and community connection. This is a teamoriented environment where leaders are present, approachable, and actively engaged with their bankers. Success comes from working elbowtoelbow, sharing ideas, developing skills, and building longterm relationships with clients and the community.

• Actively building and managing your own relationships with consumers and small businesses, while partnering alongside bankers to deepen and expand client relationships.
• Coaching in real time-working side by side with bankers to model effective conversations, uncover opportunities, and reinforce relationshipbased selling.
• Being visible and engaged in the Bartlesville community through networking, Chamber involvement, and participation in local organizations.
• Developing talent through ongoing feedback, career conversations, and succession planning, helping team members grow their skills and prepare for future leadership roles.
• Leading the branch with an owner's mindset, balancing production, people leadership, and performance as you operate the financial center like your own business within a trusted, wellestablished brand.

This level of knowledge is normally acquired through completion of a Bachelors Degree in Business or a related field of study and 3-5 years of directly related experience in management/supervisory capacity or 5-7 years of equivalent combination of education and experience.

• Ability to motivate teammates through in-person and virtual coaching methods, while providing leadership and excellent team-building skills
• Ability to make empowered leadership decisions in a fast-paced, high-volume environment
• Proven ability to coach, develop and delegate to achieve common goals
• Strong interpersonal and collaboration skills including effective communication to build partnerships to achieve business outcomes
• Ability to effectively support teammate engagement and the client experience while driving results
• Excellent research and problem-solving ability combined with leadership to foster an empowered culture
• Advanced knowledge of consultative needs-based concepts for client engagement
• Excellent client experience, relationship-building, and business development skills
• Advanced knowledge of consumer financial products and services (full technical knowledge of core branch banking products and working knowledge of non-core products such as: mortgage, investment, and business banking)
• Advanced knowledge and understanding of applicable consumer laws and government regulations