New 
HVAC Service Area Manager
 IES Residential | |
life insurance, paid time off, short term disability, 401(k)
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 United States, Texas, Conroe | |
 Apr 06, 2026 | |
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General Job Description Job Summary We are hiring an experienced HVAC Service Area Manager to lead daily service operations in the North Houston/Conroe area. This role oversees a team of technicians, ensures high-quality service delivery, and drives customer satisfaction, safety, and operational efficiency. Responsibilities Leadership & Team Management Lead, coach, and develop HVAC service technicians Promote a culture of accountability, performance, and customer service Operations & Scheduling Manage service schedules, dispatching, and workload distribution Ensure timely, efficient, and high-quality service delivery Customer Service Serve as primary escalation point for customer concerns Build strong relationships with residential and/or commercial clients Technical Support Provide hands-on support for complex diagnostics and repairs Ensure all work meets code, safety, and manufacturer standards Performance & Financial Management Monitor KPIs including labor, margins, and callbacks Conduct ride-alongs, evaluations, and coaching sessions Safety & Compliance Enforce OSHA, EPA, and company safety policies Lead safety meetings and job site audits Minimum Education None Minimum Years of Experience 2-4 Specific Qualifications Qualifications HVAC experience with 2+ years in leadership or management Valid HVAC license and EPA certification (required) Strong knowledge of HVAC systems, troubleshooting, and codes Experience with dispatch/service management software Excellent leadership and communication skills Valid driver's license with clean record Must pass background check and drug screen Physical Requirements Lift up to 50-75 lbs Work in attics, rooftops, confined spaces, and outdoor conditions Ability to stand, bend, kneel, and climb ladders Work Environment Mix of office and field work Fast-paced, team-oriented environment Exposure to Texas weather conditions Occasional evenings/weekends as needed License Required Yes Job Locations US-TX-Conroe Company Overview IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 174 domestic locations across the United States. Our commitment to our employees is reflected by our actions: Safety is Priority One - and our record shows it Competitive Pay Company 401K plan with Employer Contribution Match Company Paid Time Off Company Paid Life Insurance Choice of Medical Coverage including Prescription and Short Term Disability Plans Choice of Dental and Vision Coverage Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage Auto and Home Insurance Discount Programs
EEO Statement PLEASE NO AGENCY CALLS. NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid. EEO & Affirmative Action The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government. View Your Equal Employment Opportunity rights under the law. "Know Your Rights: Workplace Discrimination is Illegal; Conozca sus Derechos: La Discriminacion en el Lugar de Trabajo es Ilegal Disability Accommodation IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance. IES Participates in E-Verify/IES participa en el programa E-Verify E-Verify Information/ Informacion sobre E-Verify English/Espanol Right to Work/Ley de Derecho al Trabajo English/Espanol | |