Sr. Operations Specialist, Accessories & Gear

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

The Sr. Operations Specialist, Accessories & Gear supports day-to-day business operations, reporting, and planning across our Commercial Products ecosystem, including Gear Shop, vehicle accessories and related channels. This role builds and maintains dashboards and SOPs, manages operational workflows across eCommerce and enterprise systems, and partners cross-functionally to drive execution, quality, and continuous improvement. The Sr. Operations Specialist contributes meaningfully to team objectives, independently solves routine problems, and escalates risks appropriately.

• Own end-to-end operational workflows across commercial products; Define standards, drive change management, and coordinate reviews to ensure backend and frontend stability
• Collaborate cross-functionally to implement and test new tools, processes, and analytics that improve operational efficiency within Accessories & Gear.
• Create and maintain end-to-end SAP process documentation for Accessories & Gear; Organize and index content for discoverability.
• Lead DTC channel operations for Commercial Products, including calendar management for launches, replenishments, and lifecycle changes, to optimize omni- channel retail performance and customer experience.
• Lead Team Wear operations across planning, ordering, fulfillment, and vendor management, including creation and enhancement of underlying processes, tools, and service levels.
• Manage Vendor related operations, including SOP design, documentation, and operational governance needed to expand, standardize, and optimize this segment of the business.
• Maintain and enhance reporting; Develop lightweight reports/dashboards for daily, weekly, and monthly reviews; Deliver ad-hoc analysis on sales, margin, and inventory with strong data quality and consistent definitions.
• Maintain and improve dashboards; Implement incremental enhancements and document usage guidance.
• Champion process and systems improvements: Manage enhancement backlogs for material maintenance and order flows, lead or support UAT, and refine operational tools to simplify workflows, strengthen controls, and improve data integrity.

• 6-8 years in operations, supply chain, merchandising operations, or FP&A supporting eCommerce or physical goods preferred.
• Strong proficiency with Excel/Google Sheets (lookups, pivots, modeling) and working familiarity with Hex or similar BI tools.
• Exposure to SAP, Shopify, or comparable enterprise systems.
• Experience documenting SOPs and running UAT for small tool or process changes.
• Ability to translate business questions into structured analysis; detail-oriented with rigorous data hygiene.
• Clear written and verbal communication; Comfortable collaborating across functions.
• BA/BS in Business, Supply Chain, Analytics, or equivalent practical experience.
• Practical knowledge of PDC/warehouse receiving and fulfillment flows preferred.
• Basic SQL or data extraction experience preferred; Comfort with data validation and reconciliation.

The salary range for this role is $87,300 - $118,600 [Palo Alto: $94,900 to $118,600, Irvine: $87,300 - $109,100] This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs.

The successful candidate may be eligible for annual performance bonus and equity awards.

We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian's 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com.

You can apply for this role through careers.rivian.com (or through internal-careers-rivian.icims.com if you are a current employee). This job is not expected to be closed any sooner than 4/17/26.

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services.