IT Internship

The IT Intern supports the organization's technology environment by assisting with desktop maintenance and internal systems support. This role provides hands-on experience in end-user support, hardware and software troubleshooting, and IT service operations while working closely with the IT team and service desk.

Reports Directly to the IT Support Specialist

Key Responsibilities

Monitor and triage service desk calls and ticket queues, provide hands-on end-user support by setting up, imaging, and configuring systems. Troubleshoot and resolve hardware, software, and peripheral issues in accordance with established procedures. Document and maintain support processes, collaborate with the global IT Helpdesk to investigate issues and implement solutions. Maintain accurate inventory records for hardware assets and software licenses. Perform other tasks and duties as assigned.

Qualifications

Qualified candidates will have working knowledge of Microsoft Windows 11 and the Microsoft O365 Suite, hands-on experience imaging and configuring laptops and desktops (including operating systems and applications), and demonstrated ability to troubleshoot and resolve common hardware, software, and peripheral issues such as printer installation and connectivity. Experience supporting Active Directory (user account administration and password resets) and familiarity with iOS device management are also preferred.

This role is expected to model and reinforce Ajax's commitment to family, quality, safety, collaboration, and accountability.

ABOUT AJAX

Founded in 1958, Ajax Building Company is a leading commercial contractor delivering complex, high-impact projects across the Southeast. Our work spans healthcare, K-12, higher education, justice, municipal, mission critical, and other institutional markets-giving our teams the opportunity to build projects that truly impact the communities they serve.

At Ajax, you'll find a collaborative, team-oriented culture where your contributions are valued, backed by the strength and stability of STO Building Group's $15B global platform. As we continue to grow, our employees take on meaningful responsibility, gain exposure to diverse and challenging work, and have clear paths for career advancement.

BENEFITS

The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account, Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, 401(k) retirement plan with employer match, Life & AD&D Insurance, Long-term Disability Insurance, Short-term Disability insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Home & Auto Insurance, Family Support, Pre-tax Paid Parking/Public Transportation, Paid time off, Time Away Benefits, Paid Holidays, Group Legal, Employee Stock Purchase Plan, Identity Theft Protection, Pet Insurance, Employee Assistance Program

EEO STATEMENT:

The STO Building Group family of companies-Structure Tone, Structure Tone Southwest, Pavarini Construction Co., Pavarini McGovern, LF Driscoll, Govan Brown, Ajax Building Company, BCCI Construction, Layton Construction, Abbott Construction, and RC Andersen-includes over 4,000 employees located in offices throughout the US, Canada, UK, and Ireland. We provide a complete range of construction services, from site selection analysis, design constructability review and aesthetic enhancements to interior fit-outs, new building construction, and building infrastructure upgrades and modernization. Learn more about how we partner with our clients to imagine, execute, and realize their vision atstobuildinggroup.com.

We are an equal opportunity employer.We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.