Coordinator - Licensing

Why Bally's

Bally's Chicago is the company's newest and most exciting venture-an entertainment destination worthy of the city's world-class reputation. Located at the historic Medinah Temple, Bally's Chicago spans three floors and over 34,000 square feet of gaming. Guests can enjoy nearly 800 slot machines, 56 table games, two signature restaurants, two main bars, and a quick-service cafe.

A career with Bally's opens the door to limitless opportunities. As our business continues to grow, we are seeking service-driven individuals who are eager to build their careers, excel in their craft, and make a real impact. If you're ready to be challenged in a dynamic, fast-paced environment, Bally's Chicago is the place for you.

What you'll do:

Responsible for assisting new team members with the licensing process from application to approval. Ensuring compliance with IGB related to licensing. By focusing on your goals and responsibilities, while striving for improvement, you make the difference.

A day in your life:

• Ensures accuracy, proper documentation, and compliance with licensing and regulatory requirements.
• Maintains clear communication and timely follow-up to create a positive candidate journey during the licensing process.
• Promotes Bally's and the Chicago region as premier employers in gaming and hospitality.
• Manages IGB Licensing process for new hires including but not limited to application guidance, submission, and facilitation of relationships between regulator and company
• Supports pre-hire compliance and onboarding processes
• Other duties as assigned

What you'll bring to the team:

• Valid Notary Public (Must be acquired within initial 90 days of employment)
• Familiarity with HR systems (UKG), compliance processes, or licensing systems is a plus.
• Familiarity with IGB (Illinois Gaming Board) Processes
• Excellent ability to work independently and escalate matters when needed.
• Excellent relationship building ability and communication skills.
• Demonstrated ability to collaborate with hiring managers and business partners.
• Strong organizational, prioritization, and planning skills.
• Experience with candidate sourcing, interviewing, and community outreach preferred

Onsite Expectations:

• Onsite
• Location: Chicago, IL

What's in it for you:

• Comprehensive medical coverage including health, vision, and dental
• PTO
• Sick Time
• Holidays
• 401(K)/ Company Match
• Access Perks and Upwards Childcare/ Eldercare Discounts
• $7 Daily Employee Parking Garage
• Target Hourly Range: $23.09 - $27.80/hr.

Work Environment:

• Must be able to sit and work at a computer for extended periods of time.
• Regularly required to stand, walk, bend, reach, and lift to access equipment and support operational needs across the property.
• Ability to lift, carry, and move IT equipment (computers, servers, networking hardware, etc.) weighing up to 30 pounds.
• Must be able to visually inspect systems, cabling, and equipment in both office and casino floor environments.
• Requires the ability to communicate clearly in person, over the phone, and via digital platforms.
• Must be able to work in a 24/7 casino environment, including exposure to gaming floor conditions such as noise, lights, and frequent walking between departments.
• Occasional travel may be required for training, vendor meetings, or corporate initiatives.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any given time.