Event & Catering Manager

The Renaissance Minneapolis Bloomington Hotel is seeking a creative, skilled, guest-focused Event & Catering Manager to join their team of fun-spirited members! You'll provide high-level, customized service to conference and meeting clients by accommodating all requests and ensuring meeting rooms meet high standards. The manager will collaborate directly with the Event Service, Banquets, and Audio-Visual departments to ensure customer needs are met. Additionally, the role includes soliciting new accounts and maintaining relationships with existing clients.

The 250+ room hotel, with nearly 5,000 square feet of meeting space, is conveniently located for both business and leisure travelers. Our property is just a short drive from the world-famous Mall of America. We offer a full-service, modern American restaurant with creatively crafted food and beverages with a Minnesota twist. Other amenities include an indoor, heated junior Olympic-sized pool, whirlpool, and 24-hour fitness center.

We offer a comprehensive full-time benefits package that includes EARLY PAY OR EARNED WAGE ACCESS to get paid before payday, medical, dental, and vision coverage, a pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, a matched 401K after one year, life insurance, critical illness or accident coverage, short- and long-term disability, paid time off, wellness programs, excellent hotel discounts, and much more.

SPIRE Hospitality is a management company that creates memorable guest experiences and delivers best-in-class service at our hotels and resorts nationwide. We ensure you have the support, tools, and opportunities to get the job done, grow as an individual, and excel in your hospitality career.

Responsibilities and Duties:

• Review Daily Event Sheet and Banquet Event Orders.
• Check the status of meeting room set-ups.
• Visually inspect all meeting rooms and public areas, making note of any changes that are inconsistent with the EO's and take immediate corrective action.
• Coordinate refreshes and changes to all meeting rooms with the proper operations department.
• Inspect registration area and office for cleanliness, water service, etc.
• Inspect exhibit areas hourly for cleanliness.
• Immediately meet with the Meeting Planner and verify that set-ups are correct and discuss last-minute changes to the contract.
• Check in with Meeting Planners a minimum of 4 times a day.
• Assist clients with any last-minute or pending requests.
• Complete daily events report.
• Check with the Catering Managers daily and review changes and concerns.
• Verify that all Guest Service Hotline requests are handled within the fifteen-minute standard.
• Complete monthly walk-through of all meeting rooms to monitor for maintenance requests and other needs.
• Attend EO and Staff Meetings to review any changes in upcoming events.
• Attend all Pre-Convention Meetings.
• Communicate event orders with various departments to ensure proper service.
• Perform administrative duties relevant to accounting responsibilities in compliance with corporate guidelines.
• Participate in the hotel's manager on duty program as scheduled.

Specific Job Knowledge and Skills: The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Excellent organization and communication skills.
• Ability to read, listen, and communicate effectively in English, both written and verbal.
• Understand Hotels, Meetings, and Conventions Standards.
• Working knowledge of banquet and meeting room set-ups.
• Ability to work flexible schedules, as well as being able to work shifts, standing on feet and walking throughout the hotel, or sitting for long periods of time.
• Multiple task-oriented.

Other Expectations:

• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
• Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. This may include some nights, weekends, and/or holidays.
• All employees must maintain a neat, clean, and well-groomed appearance (specific standards available).
• Employee is always required to take on the responsibility and wear appropriate Personal Protective Equipment (PPE) as determined by position and duties.
• Complies with health and safety rules, regulations, and procedures to maintain a safe environment.

Working Conditions: The physical demands and work environment characteristics described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications: Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Experience: Prior experience in a catering facility preferred. Prior hospitality/hotel experience preferred.

The salary range is $58,000-$65,000. Based on experience.