Executive Vice President, OSBA

About the role:

The Executive Vice President, Occupier Services Bay Area ("OSBA") is a senior executive commercial leadership role who is the leader, architect and operator of the OSBA strategic growth play book and commercial operating system aligned against OSBA's mission and vision. The Executive Vice President unifies sales, client success, marketing, and business operations into one cohesive, high-performing platform that drives predictable growth, increases existing and new strategic partner client accounts, strengthens the brand, and delivers a seamless, client-first experience across every engagement. This hands-on leader has strong emotional intelligence, demonstrated success leading a high-performance team, installs disciplined pipeline and forecasting, elevates evidence-led pursuits and shared playbooks to improve success rates and deal velocity, and enables producers to spend more time with clients while sustaining a high-performing, collaborative employee engaged culture.

In this role, you will:

• Serve as OSBA's senior commercial leader, aligning brokers, partners, success team, and leadership around OSBA's vision, mission, growth strategy, priorities, and operating cadence.

• Lead change management across OSBA to strengthen accountability, process, reduce friction, and elevate collaboration and client outcomes and employee engagement.

• Recruit, develop, and retain high-performing teams; define roles, decision rights, career paths, and a coaching culture with individual growth plans.

• Contribute and foster a culture of operating behaviors, aligned with our cultural values, and of a high performing aligned and engaged team. Craft compelling narratives that communicate market intelligence, tenant strategy, and value propositions for client engagements.

• Own and execute the OSBA go-to-market plan and growth targets, including expansion of seven-figure accounts and strategic partnerships.

• Establish target account strategy, segmentation, and pursuit prioritization to focus resources on highest-value opportunities.

• Coach producers and cross-functional teams to increase conversion, average deal size, and velocity through repeatable, scalable playbooks. Build multipage pitch decks that effectively integrate research, client objectives, and strategic recommendations.

• Lead RevOps and commercial enablement, including dashboards, KPIs, forecasting standards, compensation/performance alignment, onboarding, and continuous improvement.

• Install pipeline discipline through CRM hygiene, stage-gate definitions, weekly pipeline reviews, and monthly forecast/QBR cadence to improve visibility and predictability.

• Own forecasting accuracy through probability-weighted pipeline, variance review, and commit discipline, report performance, and risks with clear action plans.

• Establish and enforce pursuit excellence standards: qualification, evidence-led proposals, value cases, green-team reviews, and deal-desk support to improve win rates.

• Strengthen pursuit readiness by ensuring consistent workflows, timelines, and roles across proposal development and executive-level client presentations.

• Improve execution consistency by standardizing SLAs, stage gates, and process adherence to accelerate pursuit speed and reduce cycle time.

• Build and lead the account management and client success motion across the full relationship and revenue cycle: win, deliver, renew, and expand.

• Lead strategic account planning, QBRs, client insight capture, and expansion roadmaps, including multi-location coordination and cross-sell playbooks.

• Implement Success Plans and value realization frameworks to increase retention, expand share of wallet, and create referenceable client advocates.

• Launch and run an OSBA marketing and demand-generation engine, including ABM, thought leadership, market/client insights, and best-in-class events and executive roundtables.

• Strengthen OSBA's market positioning through sector narratives, content strategy, and campaigns that generate qualified leads and deepen client engagement.

• Oversee planning and execution of client events, conferences, and networking programs with measurable follow-through and conversion outcomes.

• Establish a structured Voice-of-Client program (exec interviews, QBRs, NPS/feedback loops, advisory board) that translates insights into measurable service improvements.

• Integrate Colliers platform capabilities (research, workplace strategy, project management, consulting, and other service lines) into pursuits and delivery to expand client value.

• Enable cross-service collaboration with Capital Markets, Property Management, and Project Services through clear workflows, ownership, and accountability.

• Deploy technology, analytics, and AI-enabled workflows (research tools, meeting intelligence, proposal automation) to increase producer productivity and decision quality.

• Standardize systems and data practices that improve pipeline quality, pursuit effectiveness, and client intelligence across the team.

• Leverage Colliers best practices, tools and processes

What you bring:

• 20+ years' experience in a senior leadership capacity within the Commercial Real Estate industry

• Bachelors Degree required.

• Executive presence with exceptional written and verbal communication skills; ability to influence at the senior executive level.

• High emotional intelligence, sound judgment, and a collaborative, accountable leadership style.

• Proven capability to build, lead, and scale high-performing sales organizations, including pipeline discipline and coaching.

• Demonstrated success leading cross-functional change management and driving adoption of new operating rhythms, processes, and tools.

• Strong talent selection, role design, deployment, development, and performance alignment; ability to build an engaged, high-performing culture.

• Strong financial and business acumen, including forecasting, performance measurement, and ROI discipline.

• Highly analytical, organized, and execution-oriented, strong program and project management capability.

• Proficiency with PowerPoint, Excel, CRM systems, and modern enablement technologies, including AI-supported workflows and operating tools.

• Ability to manage multiple priorities and complex initiatives in a fast-paced environment with consistent follow-through.

• High standards for quality and precision, with attention to detail appropriate for executive client deliverables and forecasts.

• Experience in commercial real estate, consulting, professional services, or similarly complex B2B environments.

• Familiarity with market research tools and real estate databases; ability to translate data into actionable insights.

• Experience supporting or leading business development, marketing, and/or client success functions in a growth-oriented organization.

• Working knowledge of real estate terminology, transaction processes, and financial concepts used in advisory and services environments

Pursuant to state/local law, Colliers is disclosing the following information:

Area/Location Specific: San Francisco, California

Approximate salary range for this role: $269,337 to $350,000

Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

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