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Petco Love - Multimedia and Visual Communications Specialist

Petco
401(k)
United States, Texas, San Antonio
654 Richland Hills Drive (Show on map)
Apr 14, 2026

Want to help pets live their best lives?

We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets and people.

  • Pet First - Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
  • Foster the Fun - Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
  • Let's Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
About Petco:

We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years - from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops, missing slippers, late night zoomies and everything in between. And we're here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

PetcoLoveis an independent 501(c)(3) non-profit organization dedicated to supporting lifesaving animal welfare work in communities across the country. Since 1999, PetcoLovehas harnessed the power of donations madeatPetco stores across the country to invest $430million in animal welfare organizations.Withthousands ofanimal welfare partners, PetcoLoveinspires andempowers communities to make a difference byinvesting inpetadoptionandlifesaving initiatives.We'vehelpednearly7.1million pets find loving familiesand reunitednearly171,000lost pets with their families through Petco Love Lost.

POSITION SUMMARY:

  • Reporting to theLead, Creative,theMultimediaand Visual CommunicationsSpecialistisacreative-thinker and multi-taskerwho knows howtomove quickly to capture andtellengagingvisualstories.
  • TheSpecialistwillbe responsible forconcepting/storyboarding, shooting,and editingphoto and video content for web and social platformsthat drives engagement and supports team KPIs.Bringingnew ideasto the table to help uscontinuouslytest and improve.
  • Responsibilities includeshootingand editingvideography and photography;coordinating,sourcingandmanagingfreelance photo and videoshootsnationwide;video editing using Adobe Premier, After Effects and social editing tools;light animation for graphics and text;and management of creative assets
  • Theyshouldpossessa "newsroom" mentality (fast-paced, quick turnaround),andadeep understanding ofsocial media, staying tapped into best practices and social trends.
  • They'lltellstories in the Petco Love voice that help people feel inspired and emotionally connected to our work and our brand.
  • They should be comfortable developingandproducingcreative content across multiple platformsthatinspiresviewers,helpsdistinguish ourbrandandcompelsindividuals todonateand amplify our message.
  • The ideal candidate willbe a gifted storyteller andhaveproventrack recordengaging people on various platforms throughexceptional editorialstorytellingskills.
  • A background incapturing and editing photo and videoandstrongcommunicationskills are essential.
  • TheSpecialistwill be expected toleveragedigital tools,technologyand platforms to enhance theirstorytellingand connect withPetco Love'saudience.They should have experience using social networksand have a strong understanding of what content is engaging on these platforms and be able toidentifyandleveragetrends.
  • The role will include social creative conceptand strategydevelopment,photo and video editing, asset coordination, and content-related project management.

RESPONSIBILITIES:

  • Producecontenttosupport Petco Love and its campaigns,initiativesand programs.
  • Shoot and edit photos and videos.
  • Create shot lists, storyoutlinesand conduct interviews.
  • Coordinate andmanagephoto and video shootsinternallyandusingexternal freelancersacross the country.
  • ManageandorganizeassetlibraryinBrandfolder.
  • Use brand voice and style towriteand producecompelling content as assigned that meets established goals and expectations.
  • Actively seek out and help define new creative possibilities for sharing the stories of adoption partners, grant recipients, donors,adoptersand Petco.
  • Creatematerials to support our in-store campaignsand other initiatives.
  • Workcollaboratively to ensure messaging and design work wellinsupportofboth Petco Love and Petco Brands.
  • In collaboration with the Petco Love marketingteamdevelopvideo content ideas forsocial media to driveand improveengagement.
  • Continuouslysharekey recommendations for improvements.
  • Performadditionalduties as assigned.

EDUCATION AND EXPERIENCE:

  • MinimumRequirements:Bachelor's degree in a discipline related to the area of assignment; or equivalent combination of training and experience.Minimum 5 yearsofexperience inphoto and videoproduction,andproven success in social mediacontent developmentwith a portfolio of examples.
  • Proficient in capturing and editing both video and still images
  • A strong writer and excellent communicator, abletowriteengaging story outlines/storyboards and add compelling contextual copy to draw a viewerdeeperintothe content
  • Training and experience in how to tell a story using words, images,videooraudioand the technicalknow-howto effectively execute.
  • Ability todemonstratethe personal and emotional impact of our work, as well as the data surrounding the measurable outcomes.
  • Abilitytoeffectivelytrack down andinterviewan adoption partner, grant recipient, donor,pet parents who were reunited through Petco Love Lost,or Petco partner to develop a story.
  • Fluency inAdobe Products suchas;Adobe Lightroom, Adobe Photoshop, Adobe Premiere, Adobe After Effects, and social editing tools like Canva, Edits and Adobe Express as well as Microsoft Office Suite
  • Has design sensibilities andsolidunderstanding of design principles and working within a brand guide.
  • Proficiencycreating contentusing trends and best practicesfor platforms like TikTok,Facebook,Instagram,YouTubeandLinkedin.Plus, knowledge of live streaming technologies.
  • Strong ability to build and developrelationships with internal stakeholders, donors, volunteers, and teammates.
  • Nimbleness,positive,can-do attitude.
  • Ability to manage multiple projects at the same timetocomplete them accurately and on schedule.
  • Willingness to embrace change and to adapt strategy on the fly.
  • Willingness to listen toand incorporatefeedback from others.
  • Flexibility to deal with unanticipated projects that have tight turnaround times by adjusting schedules for other projects and clearly communicating those changes to stakeholders and teammates.
  • Self-motivated, good at taking initiative,excited to try new thingsand comfortable operating under a degree of ambiguity.
  • Willingness to travel to capture a story.
  • Passionate about animal welfare and the PetcoLovemission.

#LI-AT2

#CORP

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

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