Interventional Radiology Scheduler - 138765

Reporting to the Interventional Radiology Procedural Supervisor and under the supervision of the Interventional Radiology Clinic Supervisor, the Interventional Radiology Scheduler is primarily responsible for coordinating and scheduling interventional radiology procedures for multiple physicians and advanced practice providers at UCSD Hillcrest and Jacobs Medical Centers. This role manages all procedural scheduling activities within the Epic system, including Optime and Radiant, screens patients using medical terminology and procedural requirements, and serves as a liaison between internal and external clinical teams to ensure efficient and accurate coordination of care. The position also answers and manages multiple telephone lines, provides exceptional customer service, completes patient registration, bulk registrations as needed, insurance verification and authorization, and maintains referral databases and scheduling metrics. Clinic support functions, including front desk coverage and assistance with referrals, registration, and other operational needs, are provided as needed to support overall clinic workflow. The role requires strict adherence to scheduling protocols, telephone scripting, and departmental policies, strong organizational skills, and the ability to manage multiple priorities in a fast-paced clinical environment while contributing to a collaborative team culture.

• Three (3) years of related surgery/procedural scheduling experience.
• Experience processing authorizations, referrals, and with financial oversight; or an equivalent combination of education and experience.
• Experience and ability to work with electronic medical records and appointment scheduling.
• Customer communication experience.
• Ability to process and secure appropriate referral and authorization for services as needed and to understand functions and responsibilities of clinical support units.
• Demonstrated understanding of the TAR process.
• Ability to articulate physician's areas of expertise.
• Understands and applies Cash Pay/Self Pay processes.
• Possess the extensive knowledge and skills for practice in Ambulatory setting.
• Working knowledge of MS Office.
• Must possess the ability to maintain diplomacy at all times when working with patients, physicians, co-workers, and other UC departments and staff.

• Experience or training with Epic.
• Bilingual English/Spanish.

• Flexibility to work varied hours and across different locations based on the dynamic needs of the business.
• Employment is contingent upon successful completion of a criminal background check and pre-employment physical.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

a. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace