Software Engineer

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As a P3 Software Engineer in the B2B - Business To Business engineering organization, you will own end-to-end delivery of critical infrastructure to power Docusign's agreement management workflows for business customers. You will design, build, test, deploy, and operate scalable, highly available backend services and APIs that are core to our B2B products, partnering closely with product, architecture, and peer engineering teams across the organization. You are comfortable working in a modern cloud environment (Azure and/or AWS), with a focus on performance, reliability, observability, and security. You collaborate well in cross-functional settings and help raise the engineering bar through code quality, testing, and knowledge sharing.

This position is an individual contributor role reporting to the Senior Manager, Software Engineering.

Responsibility

• Own feature delivery across the full software development lifecycle: design, implementation, testing, deployment, and operational support for backend services and APIs used by B2B products and platforms

• Design and implement services and APIs using C# or TypeScript/Node.js, following best practices for modularity, testability, and maintainability

• Build cloud-native, microservices-based systems, leveraging Azure services, containers, and modern deployment practices to achieve high availability, resilience, and scalability

• Contribute to shared platform capabilities (e.g., libraries, config pipelines, telemetry and observability tooling) that are reused across multiple B2B services, helping other teams adopt and extend them

• Improve quality and reliability by authoring and maintaining automated tests (unit, integration, contract, and end-to-end where appropriate), defining test plans for your features, and participating in on-call rotations with strong root cause analysis and incident response

• Instrument services with telemetry (metrics, logs, traces) and use data to drive performance tuning, capacity planning, and error-budget-based decisions for the systems you own

• Partner with product management, architecture, SRE, and peer application teams to refine requirements, align designs, and unblock cross-team initiatives, especially where platform capabilities or shared infrastructure are involved

• Contribute to code reviews and engineering best practices, providing constructive, specific feedback and helping to evolve team standards around coding, testing, and deployment

• Mentor more junior engineers informally by sharing context, reviewing designs, and providing guidance on debugging, testing, and operational excellence consistent with P3 expectations

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Bachelor's degree in Computer Science, Engineering, or related technical field, or equivalent practical experience

• 5+ years of professional software engineering experience building production services or applications using OO languages such as C#, Java, or TypeScript/Node.js

• 2+ years designing, building, and operating cloud-native microservices or APIs at scale (REST or gRPC), including version control, CI/CD pipelines, and automated testing as part of your daily workflow

• Experience with relational and/or NoSQL data stores and data modeling for production services

• Demonstrated ability to own features end-to-end, including design docs, implementation, testing strategy, rollout, and operational support

Preferred

• Experience with Microsoft stack (C#, .NET, ASP.NET) in large-scale SaaS environments.

• Hands-on experience with Azure (e.g., AKS, App Services, Cosmos DB, Azure SQL) or comparable services in AWS

• Prior work on shared platform components (libraries, pipelines, common services) adopted by multiple teams

• Familiarity with observability and telemetry stacks used for monitoring and incident response (e.g., metrics, logging, dashboards, alerting, big data/stream processing for telemetry)

• Experience participating in or leading RCAs and on-call activities for high-severity incidents, with a focus on prevention and long-term reliability improvements

• Experience working in an agile environment and delivering software iteratively with frequent, high-quality releases

• Strong fundamentals in data structures, algorithms, distributed systems, and troubleshooting in a production environment

• Clear, concise communication skills and the ability to work effectively in cross-functional and cross-team settings

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $140,000.00 - $225,075.00 base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $133,800.00 - $197,750.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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