Fraud Investigator II

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Position Summary

Old National Bank has an outstanding opportunity in its dynamic Risk Management Department for a Fraud Investigator. The Fraud Investigator at Old National Bank will be responsible for investigating assigned cases relating to deposit account fraud, loan fraud, theft, embezzlement, and other suspicious activity. The Fraud Investigator will support the activities of the corporation's operating units and branch locations as a consultative resource responding to questions and inquiries. Further, the Fraud Investigator will perform research and verify the accuracy of information regarding cases or future prevention measures. This position will comply with all state and federal rules, regulations and laws while utilizing sound judgment and the highest degree of confidentiality.

Salary Range

The salary range for this position is $51,700/Yr. - $101,500/Yr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.

Key Accountabilities

Key Accountability 1: Research and investigate suspicious activity and cases.

Utilizing a variety of reports, review and investigate suspicious activity.
• Investigate assigned cases at various risk levels as an expert analyst and interviewer.

Key Accountability 2: Comply with all state and federal rules, regulations and laws.

• Ensure that all investigations are handled in an efficient and timely manner to meet all regulatory guidelines and requirements.
• Represent the corporation to local, state, and federal law enforcement agencies as needed.
• Maintain a role in the preparation of Suspicious Activity Reports and provide supporting documentation with the filing requirements of FinCEN.

Key Accountability 3: Serve as a consultative resource for the bank's banking center locations and corporate operating units.

• Serve as the point of contact and educational resource for fraud related questions and inquiries.

Key Competencies for Position

Strategy in Action - Build your strategic mindset capability.

• Breaks down larger goals into smaller achievable goals and communicates how they are contributing to the broader goal.
• Actively seeks to understand factors and trends that may influence role. Anticipates risk and develop contingency plans to manage risks.
• Identified opportunities for improvement and seeks insights from other sources to generate potential solutions. Aligns activities to meet individual, team and organizational goals.

Compelling Communication - Openly and effectively communicates with others.

• Effectively and transparently shares information and ideas with others.
• Tailors the delivery of communication in a way that engages the audience and that is easy to understand and retain.
• Unites others towards common goal.
• Asks for others' opinions and ideas and listens actively to gain their support when clarifying expectations, agreeing on a solution and checking for satisfaction.

Makes Decisions & Solves Problems - Seeks deeper understanding and takes action.

• Takes ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency.
• Collaborates and seeks to understands the root causes of problems.
• Evaluates the implications of new information or events and recommends solutions using decisions that are sound based on what is known at the time.
• Takes action that is consistent with available facts, constraints and probable consequences.

Delights Clients - Continuously seeks and applies knowledge leading to a best-in-class client experience.

• Passionately serves internal/external clients with excellence.
• Maintains a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally.
• Understands data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team.
• Nurtures client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value.

Qualifications and Education Requirements

• Bachelor's degree in business, accounting or law enforcement or equivalent experience.
• Years of experience will determine the level of the position. Minimum of 3 years in financial institution fraud investigation, financial crimes law enforcement or other related fields or be a subject matter expert in retail banking, lending, wealth management, operations or technology.
• Strong to advanced investigative, analytic and decision-making skills
• Problem solving skills with the ability to define problems and propose solutions.
• Must have strong interpersonal skills, business writing skills and expertise as well as verbal communication skills.
• Strong time management skills and ability to complete multiple projects simultaneously.

Key Measures of Success/Key Deliverables:

• Works independently and follows procedures and job aids.
• Maintains an error ratio of 85% or better after six months in the position for all cases.
• Sets priorities for daily work related to escalations and case work, completing cases timely according to procedures.
• Communicates effectively with internal and external customers in a timely manner.

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.

Our culture is firmly rooted in our core values.

We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

We are Old National Bank. Join our team!