Manager of Program Management

About us: At Plexus, our vision is to help create the products that build a better world. Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world's most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. Visit Plexus.com to learn more about our unwavering commitment to our vision.

When we invest in our people, we invest in building a better world.

With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. It is our values that unite us and guide us in everything that we do, including how we operate, behave and interact to foster a workplace where every team member feels valued and empowered to contribute their best.

Our values include: Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success.

As a team member, you will engage in impactful work through global collaboration and the use of emerging technologies, join an inclusive culture where every team member is valued and working toward a greater purpose, and be empowered to reach your full potential through various development programs designed to accelerate your growth.

Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development. We also prioritize work-life balance and offer a variety of perks to enhance the team member experience. For more information, visit our US benefits website at usbenefits.plexus.com. Our commitment to pay range transparency fosters an equitable workplace, where everyone can feel valued. The annual compensation range for this position is stated below. The salary offered within this range will be based upon the geographic location, work experience, education, licensure requirements and/or skill level. Salary Range:

Purpose Statement: Lead a team of PMs in managing multiple large, highly complex programs, a sector, or one very large strategic program.

Key Job Accountabilities:

• Lead and develop a team of Program Managers and hold them accountable for the performance of their Customer Focus Teams including understanding of overall program contract(s)/goals.
• Establish governance and lead strategic planning, forecasting for customer programs in collaboration with CM/CD and Finance. Hold PMs accountable for delivery on delivery commitments within cost parameters and work with PMs to identify new sales opportunities.
• Set the bar, establish cNPS goals and hold PM Team accountable to drive customer satisfaction improvement activities, including implementing best practices and role modelling the Plexus' 5Es and Core Values
• Set the bar and drive PM accountability in respect creating a culture of QBWM and Continuous Improvement in their CFTs
• Lead cost-side financial success of customer program portfolio. Set cost and financial performance goals and hold PMs accountable for delivery to those goals.
• Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential.

Education/Experience Qualifications:

• Bachelor's Degree with 4 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered.

Other Qualifications:

• Intermediate Computer Skills.
• Intermediate Decision Making / Problem Solving Skills.
• Intermediate Verbal and Written Communication Skills
• Employee must be assertive and self-motivated with the ability to work independently and in a team environment.
• Ability to lead a team in a matrix organization.
• Must be able to problem solve, prioritize and have the ability to multitask and continuously improve processes and capabilities.
• Must possess excellent oral and written communication, organizational and troubleshooting skills.
• Ability to discern the alignment of customer requests and actions against contractual stipulations and accepted business conditions.
• Create presentations, documents, etc. for management and customers to effectively communicate business problems and solutions.
• Must demonstrate management skills as defined by company leadership development.
• Familiarity with financial metrics and levers that drive the metrics; ability to develop and implement improvement actions.
• Ability to learn the operating facets of the Electronic Manufacturing Services (EMS) industry.
• A working knowledge of MRP systems is required.
• Experience with Microsoft office or Google Workspace is beneficial.
• General office equipment and materials.

Physical Requirements:

• The work setting should consist of an office environment with suitable lighting, comfortable temperatures, and a low noise level.

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

We are pleased to provide reasonable accommodations to individuals with disabilities or special requirements. If you need an application accommodation, please contact us by email at GHQ.TA@plexus.com. Please include your contact information and clearly describe how we can help you. This email is for accommodation requests only and cannot be used to inquire about the status of applications.

We are an Equal Opportunity Employer (EOE) and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Some offers of employment are contingent upon successfully passing a drug screen and/or background check.