Sales Implementation Specialist, Consultant

Your Role

The Implementation Specialist, Consultant is responsible for client implementation launches and complex renewals, directly contributing to high-quality onboarding and renewal experience for external partners. Reporting to the Sr. Manager of Sales Analysis and Operations, this role focuses on the administrative and operational components of launches and renewals while serving as a liaison to internal and external stakeholders. The Implementation Specialist, Consultant will be trained to support new client implementations and complex renewals across multiple product lines, including both self-funded and fully insured offerings.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience
• Requires at least 7 years of prior relevant experience
• Requires ASO/Self-funded employer group implementation experience within the health insurance industry
• Requires experience in explaining complex concepts, ideas, and solutions for processes, products, and capabilities to a wide range of audiences
• Skilled in Microsoft Office tools (Word, Excel, Access, PowerPoint) and the ability to quickly learn new tools, software, and applications to develop new processes that improve performance and efficiency
• Experience with Salesforce.com applications and Jira reporting is a plus