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What to Expect
The Tour Associateis an integral part of the TourTeam and is responsible for planning, facilitating, and executing our onsite Tour Program. This includes the day-to-day management of scheduling, assisting with tour logistics, providing and ensuring excellent customer service, while acting as a Brand Ambassador for the company as an onsite Tour Guide. This team member will represent Tesla and our mission, captivate audiences with presentations, and lead tours onsite at our Manufacturing Headquarters, Giga Texas.
What You'll Do
- Work collaboratively with fast-paced cross-functional teams to create a welcoming and engaging environment for Giga Texas visitors
Welcome guests with hospitality, energy and enthusiasm, cultivating the ultimate visitor experience.Create and foster a culture of hospitality for external guests Support the tour program with scheduling, tour booking management, and tour inquiries.Communicate clearly between internal teams and external guests Collaborate with Environmental Health Safety and Security teams to uphold and iterate safety procedures and requirements in a live production factory Manage tour group itineraries (large and small) with confidentiality and discretion Analyze current systems/processes and suggest opportunities for improvement Interact with managers of different departments and cultivate partnerships with other team members to achieve tour program goals.Creates, tracks and reports program metrics for on-going program efficiency
What You'll Bring
- 5 years' high volume experience in related field and/or Degree in Hospitality, Communications, Theater, Entertainment, Broadcast Journalism, Marketing or related majoror equivalent experience
Exceptional verbal communication and interpersonal skills.Confident public speaker, engaging to large audiences and in smaller groups Solid experience working with Microsoft Windows and Office which includes word, outlook, processing, spreadsheets and database programs Must be customer service oriented, accurate, organized, self-motivated, and be able to use time efficiently Experience working in time critical and fast-paced program development.Ability to manage multiple projects at the same time Evening and weekend availability as needed (approximately 15%) - Comfortable driving a vehicle through a factory environment while simultaneously articulating a captivating script
Compensation and Benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
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Tesla Motors, Inc.
paid holidays, flex time, 401(k)
Mar 11, 2026