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Vendor Contract Administrator

Mass General Brigham Health Plan
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Apr 12, 2026
Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are at the forefront of transformation with one of the world's leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage.
Our work centers on creating an exceptional member experience - a commitment that starts with our employees. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a welcoming and supportive environment that embraces their unique and varied backgrounds, experiences, and skills.
We are pleased to offer competitive salaries and a benefits package with flexible work options, career growth opportunities, and much more.
The Vendor Specialist will work closely with the Director, Partnerships and Alliances, and the Program Manager to ensure that all aspects of the vendor management lifecycle are managed in a coordinated, efficient, and organized manner. Important components include maintaining and leveraging the contract management system for reporting purposes, monitoring the performance of vendor contracts, ensuring the receipt of required reports, and tracking privacy and security controls for vendors. Responsible for assisting in the management and administration of contracts related vendors and agreements. This position plays a crucial role in ensuring compliance with contractual obligations, tracking contract milestones, and facilitating communication between various stakeholders.
Principal Duties and Responsibilities:
*Maintain accuracy and completeness of the contract management system
*Develop and maintain a comprehensive database of vendor contracts
*Design process flows and evaluate efficiencies
*Work with internal contacts to resolve technical issues
*Manage Vendor Management SharePoint site
o Work to improve the functionality and ease of use of the site
o Load and update reference documents as necessary
o Manage Access as needed
*Oversee vendor service levels and performance guarantees
*Assist with the renewal and termination process for contracts utilizing automated notice functions and manual follow-up as needed
*Hold self and others accountable to meet commitments.
*Persist in accomplishing objectives to consistently achieve results despite any obstacles and setbacks that arise.
*Build strong relationships and infrastructures that designate Mass General Brigham Health Plan as a people-first organization.
*Other duties as assigned with or without accommodation.

Education

  • Bachelor's Degree required

Experience

  • At least 1-2 years of experience in contract administration or a related role preferred

Knowledge, Skills, and Abilities

  • Basic knowledge of contract management principles and practices in a healthcare context is highly preferred
  • Strong attention to detail and organizational skills for accurate recordkeeping and tracking of contract milestones.
  • Excellent communication and interpersonal skills to facilitate effective communication between stakeholders
  • Proficiency in using computer software, including Microsoft Office applications Microsoft Word, Excel, PowerPoint. Familiarity with Visio and SharePoint) and contract management systems.
  • Ability to work collaboratively as part of a team and adapt to a fast-paced and dynamic healthcare environment.
  • Strong ethics and commitment to maintaining confidentiality and ethical standards in contract management
  • Demonstration of the ability to multi-task and problem solve
  • SharePoint and QNXT is a plus


Working Conditions

  • This is a Monday through Friday, full-time position
  • This role will require an on-site presence at the office in Assembly Row 1x/month


Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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