Position Number: 40138745
Payroll Title: FINANCIAL SVC SUPV 1 (004630)
Job Code: 004630
Job Open Date: 3/6/2026
Application Review Begins: 3/23/2026
Department Code (Name): CTLR (CONTROLLER)
Percentage of Time: 100%
Union Code (Name): 99-Non-Represented
Employee Class (Appointment Type): Staff: Career
FLSA Status: Exempt
Classified Indicator Description (Personnel Program): PSS
Salary Grade: Grade 21
Pay Rate/Range: The budgeted salary range that the University reasonably expects to pay for this position is $71,600 to $80,000/year. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University. The full salary range for this position is $71,600 to $127,400/year.
Work Location: 1201 SAASB
Working Days and Hours: M-F 8am - 5pm
Benefits Eligibility: Full Benefits
Type of Remote or Hybrid Work Arrangement, if applicable: Hybrid - BFS supports a hybrid agreement for this position and will continue to do so as long as it makes sense for the position and meets the campus policies.
Special Instructions:
For full consideration, please include a resume and a cover letter as part of your application.
Department Marketing Statement:
In support of the UCSB Mission and UC Statement of Ethical Values, Business & Financial Services is an integral campus and community partner, providing sustainable value-added services and solutions to ensure responsible compliance and stewardship.
Benefits of Belonging
Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC
Brief Summary of Job Duties:
Under the general direction of the Receivables & Collections Operations Assistant Manager, the Receivables Operations Supervisor provides direct supervision and operational oversight for student and non-student (sundry) billing and receivables functions within Business & Financial Services. The position ensures accurate and timely billing, receivable processing, collections support, and customer service in Oracle Financials Cloud. The Supervisor monitors compliance with university policy, internal control standards, and regulatory requirements while safeguarding campus revenue and supporting efficient service delivery.
Required Qualifications:
Bachelor's degree in Business, Finance, Accounting, or related field, or equivalent combination of education and experience.
1-3 years Experience in accounts receivable, billing operations, or financial services.
1-3 years Supervisory or lead experience.
1-3 years Knowledge of internal control practices and financial compliance requirements.
1-3 years Strong analytical, organizational, and customer service skills.
Preferred Qualifications:
1-3 years Experience working in a higher education environment, with knowledge of student billing, accounts receivable, and campus financial processes.
Special Conditions of Employment:
- Candidates must be legally authorized to work in the United States without the need for employee sponsorship
- Satisfactory criminal history background check
- UCSB is a Tobacco-Free environment
Misconduct Disclosure Requirement:
Misconduct Disclosure Requirement:
Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.
"Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
UC Sexual Violence and Sexual Harassment Policy
UC Anti-Discrimination Policy
Abusive Conduct in the Workplace
Job Functions and Percentages of Time:
40% Billing & Receivables Operations - -Supervises the preparation and issuance of student billing statements and third-party billing. -Oversees daily receivables transactions in Oracle, including invoice creation, payment application, adjustments, and account maintenance. -Coordinates month-end billing activities and reconciliations to ensure accurate posting to the General Ledger. -Monitors receivable aging, reconciles the receivables subledger with the general ledger and supports collection activities in accordance with campus policy. -Ensures accurate maintenance of billing-related system configurations, including class codes and billing structures. -Ensures adherence to UC policy, campus procedures, and internal control standards related to billing and receivables. -Reviews transactions and output for accuracy and regulatory compliance. -Maintains and updates standard operating procedures. -Supports internal and external audits by preparing documentation and responding to inquiries. -Identifies opportunities to improve workflow efficiency and strengthen controls.
- 30% Customer Service & Departmental Support - -Supervises customer service functions related to housing billing and other student account inquiries. -Serves as an operational resource to campus departments regarding billing procedures, receivable corrections, and account inquiries. Resolves escalated billing disputes and sensitive account issues within delegated authority. -Ensures consistent service standards and timely response to campus stakeholders. -Oversees fellowship check disbursements and ensures accurate account posting. -Supervises outside loan check processing and timely application to student accounts. -Supports Veterans-related billing and account activity in compliance with regulatory requirements. -Ensures appropriate review of account status prior to billing or collection actions.
- 30% Supervision & Staff Development - -Directly supervises assigned financial services staff. -Assigns and monitors workload to ensure accuracy, timeliness, and compliance. -Provides training, coaching, and performance feedback. -Participates in recruitment, onboarding, performance evaluations, and corrective action as needed. -Promotes a collaborative and service-oriented team environment.
UC Vaccination Programs Policy:
As a condition of employment, you will be required to comply with the University of California Policy on Vaccinations Programs.
As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals* must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date (Capitalized terms in this paragraph are defined in the policy.). Federal, state, or local public health directives may impose additional requirements.
For more information, please visit University of California Policy on Vaccinations - https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy
*Covered Individuals: A Covered Individual includes anyone designated as Personnel or Students under this Policy who physically access a University Facility or Program in connection with their employment, appointment, or education/training. A person accessing a Healthcare Location as a patient, or an art, athletics, entertainment, or other publicly accessible venue at a Location as a member of the public, is not a Covered Individual.
Equal Employment Opportunity:
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Reasonable Accommodations:
The University of California endeavors to make https://jobs.ucsb.edu accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Katherine Abad in Human Resources at 805-893-4664 or email katherine.abad@hr.ucsb.edu. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
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