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Channel Metadata Analyst

Spectraforce Technologies
United States, Illinois, Waukegan
Mar 06, 2026
Title: Channel Metadata Analyst

Location: Lake County, IL (Hybrid; Onsite Tuesday, Wednesday, Thursday)

Duration: 24 months (ASAP through April 2028)

Summary: The Channel Metadata Analyst supports client's Digital Lab with day-to-day management, oversight, and optimization of marketing metadata and digital operational programs. This role will also cover aspects of Email Rental, Preference Center management, and dashboard/data operations.

Responsibilities:

* Lead daily operations, including metadata tagging and dashboard management across complex brand programs, ensuring accuracy and on-time execution

* Collaborate with internal stakeholders and agencies to maintain updated content, align processes, and uphold data management standards

* Utilize Salesforce (CPMT) for metadata activities

* Perform data querying, analysis, and process automation using SQL

* Develop and maintain documentation such as playbooks, guides, and RACI matrices

* Onboard cross-functional/agency teams on workflows and operational processes

* Partner with teams to gather requirements, test, and verify data inputs/outputs

* Drive standardization, automation, and process improvements to enable greater efficiency

* Troubleshoot issues, identify root causes, and implement corrective actions with partners

* Design, update, and maintain dashboards/operational reports using Smartsheet, Workfront, & PowerBI

* Oversee and support aspects of Email Rental and Preference Center workflows and operations

* Stay current with digital operations best practices and recommend new solutions

* Communicate clearly and set expectations throughout operational processes

Qualifications:

* Bachelor's Degree in Business, Marketing, Information Systems, or equivalent experience

* Experience with digital marketing operations, database/content management, project management.

* Hands-on experience with Smartsheet, PowerBI, and Salesforce; proficiency in SQL (Snowflake) & Marketo a strong plus

* Exceptional communication and collaboration skills across business and technical teams

* Demonstrated ability to operate independently, solve problems, and manage multiple priorities in a dynamic environment

* Proven track record of cross-functional teamwork and driving programs to completion

* Strong knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)

* Enthusiastic, solution-oriented, and open to new challenges
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