New 
E-Commerce Specialist
 QPS Employment Group | |
55,000
| |
 United States, Illinois, Waukegan | |
 Mar 05, 2026 | |
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Position Title: E-Commerce Specialist
Wage: $55,000 - $60,000/year Our recruiting firm is partnering with a well-established manufacturing organization in Waukegan, IL to identify an E-commerce Specialist to support online sales channels, digital product accuracy, and system integrations. This role is ideal for a detail-oriented, tech-savvy individual who enjoys managing product content, supporting online marketplaces, and ensuring smooth digital operations across multiple platforms. Position Overview: The E-Commerce Specialist will support the development, maintenance, and optimization of the company's e-commerce channels, including the company website, online marketplaces, and electronic data interchange (EDI) processes. This role works cross-functionally with marketing, sales, IT, and national account teams to ensure product accuracy, smooth ordering workflows, and consistent customer experience. E-Commerce Specialist Responsibilities: - Develop and maintain processes for updating product data, images, promotions and clearance items across e-commerce channels - Manage online marketplace listings (e.g., Amazon Seller Central), ensuring accuracy, consistency, and compliance with platform requirements - Collaborate with marketing and product management teams to maintain consistent product content across all digital platforms - Support IT and sales teams in the implementation and upkeep of EDI processes for large accounts - Coordinate with account managers to address pricing, compliance, and listing issues - Monitor online channels for customer questions, reviews, and feedback; respond or route as appropriate - Manage online inventory visibility and ensure product availability is represented accurately - Write and edit product descriptions and digital content in partnership with marketing - Serve as a communication point for order-related inquiries across e-commerce platforms - Assist with data entry and system updates within ERP and CRM platforms - Support additional tasks assigned by the Marketing or Sales leadership team Requirements for E-Commerce Specialist: - Associate's degree required; Bachelor's degree preferred - 5+ years of experience working with e-commerce platforms in a business environment - ERP experience preferred (SAGE X3 experience a plus) - Familiarity with HTML, XML, and EDI tools - Experience with Adobe Creative Suite is beneficial - Self-motivated, proactive and able to work independently - Strong understanding of e-commerce workflows, business processes and digital operations - Hands-on experience with online marketplace platforms (Amazon Seller Central strongly preferred) - Knowledge of EDI processes and basic website functionality - Proficient in Microsoft Office Suite - Strong written and verbal communication skills - Ability to work cross-functionally and manage multiple priorities Why This Opportunity: - Join a growing manufacturing organization dedicated to improving digital customer experience - Work cross-functionally with marketing, sales, product management, and IT - Make a direct impact on online presence, product accuracy, and digital process improvement - Stable, full-time position with opportunities to expand digital skills and responsibilities | |